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  1.    #1  
    Good day,
    I received my new T650 recently and the Keypad was lighting up perfectly.
    Now my Keypad does not light up anymore. I went through all the configurations that I thought was related to the KeyPad and was not able to resolve my problem. When I Soft Reset, the KeyPad lights up normally during the reset.
    I haven't installed any 3rd party software related to the KeyPad functions.

    Can someone direct me please on were to look in my T650 Software or what to do ?

    Thanks.

    TreoLou
    T600, Upgraded to T650
  2. #2  
    1. Backup your Treo
    2. Hard Reset

    Test the device before you restore any software: does the keypad light up now? If so, then you've got some sleuthing to do (via the process of elimination) to discover the repsonsible app(s). If not, then it's a hardware problem - return it for repair or replacement.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3. #3  
    Brightcam?
    Palm III > HS Visor > Treo 600 > Treo 650 > Treo 750 > Treo Pro > PrePlus GSM

    "95% of all software issues are due to USER ERROR."
  4. Micael's Avatar
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    #4  
    Kind of a low tech, and off the cuff thing to try - but have you tried hitting the option button and then P? I've found that sometimes my treo 'forgets' to turn on the keypad, and by slightly adjusting the brightness, it 'remembers'. Wierd, I know....
  5.    #5  
    Micael,
    I've tried your easy suggestion and my keypad lights up again for a while (few seconds).
    Then turns off. And never light up anymore.
    Back to step on.
    I will Hard reset as Bill suggested.
    Thanks.
    TreoLou
    T600, Upgraded to T650
  6.    #6  
    Bill,
    How do I do a Hard Reset on my T650 ?
    Thanks.
    TreoLou
    T600, Upgraded to T650
  7. #7  
    Perform a normal pin (soft) reset while holding the red phone button. Continue to hold the red button until after the grey/black Palm logo appears. You'll be asked to press 'up' to delete all data - do it.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  8.    #8  
    Thanks Bill.
    TreoLou
    T600, Upgraded to T650
  9. #9  
    If you haven't already done the hard reset, you might first try the Keyshades application which toggles the keyboard lights on or off.

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