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  1.    #1  
    Here is my problem.

    I was messing around with my hotsync ID on my palm software because I had 2 sync names and I was trying to delete one but I ended up deleting the wrong one. is there a way to get my info back?
    I have not resynced my treo yet since this happened because I dont know if I am going to loose everything.

    Can you guys give me some suggestions.

    Thanks,
  2. #2  
    How soon before this happened did you last Hotsync? If it was recent, just hard reset the Treo and Hotsync.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3.    #3  
    I last synced my treo about 2 days ago.
    I have all my info in my treo right now.
    the problem in on the computer software not on the treo.
  4. #4  
    What do you mean by, " had 2 sync names and I was trying to delete one but I ended up deleting the wrong one"? You can only have one Hotsync ID at a time on your Treo.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  5.    #5  
    A while back I was playing around with the desktop software and at the right top coner where it says user I created a different one and just to see what would happen. but nothing happened and I just never went back to delete it and now I come to do it and picked the wrong one to delete. now all my info is gone from my desktop
  6. #6  
    1. Backup your Treo to your SD card (hopefully, you've installed something like BackupBuddyVFS or Resco Backup) - just in case.

    2. Delete the new user you've created; there should now be no users in the Palm Desktop.

    3. You should be able to Hotsync; Hotsync Manager/Palm Desktop will treat this as the first Hotsync to the desktop of a new user and will create the correct User Id on the desktop and sync your data to it.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  7.    #7  
    No I never installed backupbuddy or anything like.
    what does this mean now?
  8. #8  
    Quote Originally Posted by nelsito
    No I never installed backupbuddy or anything like.
    what does this mean now?
    You may not need it, but it's always good to have a backup of your data on your card - just in case.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  9.    #9  
    Bill what should I do now?
    I deleted all users from my desktop software.
    But I just checked my Handspring folder in my HD and one name is still there.
  10. #10  
    Right click on the Hotsync Manager icon in your program tray and choose Custom: are there any names from which to choose in the dropdown box?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  11.    #11  
    Quote Originally Posted by Bill Gamble
    Right click on the Hotsync Manager icon in your program tray and choose Custom: are there any names from which to choose in the dropdown box?
    YEs there is one.
  12.    #12  
    Do you have aim?
    or windows messenger or yahoo msger
  13. #13  
    Quote Originally Posted by nelsito
    YEs there is one.
    Are you sure that there are no more names in your Palm Desktop...in Tools/Users?
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  14.    #14  
    There is one but there is nothing in it.
  15.    #15  
    The name the is in there right now is a name that I made trying to get my info back. I made a new user with the same hotsync I deleted to see if anything would come back. But nothing happened. its blank with no info.
  16. #16  
    Delete it and Hotsync, as I explained in post #6.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  17.    #17  
    Quote Originally Posted by Bill Gamble
    Delete it and Hotsync, as I explained in post #6.
    every time I try to delete it ask me to create another hotsync.
    I have to create one no matter what.
  18. #18  
    Quote Originally Posted by nelsito
    every time I try to delete it ask me to create another hotsync.
    I have to create one no matter what.
    That's fine. Delete what's there, create another called, "test", and Hotsync. Hotsync Manager will see that your Treo's user id doesn't exist on the desktop and will create it, syncing your data to it.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  19.    #19  
    Quote Originally Posted by Bill Gamble
    That's fine. Delete what's there, create another called, "test", and Hotsync. Hotsync Manager will see that your Treo's user id doesn't exist on the desktop and will create it, syncing your data to it.
    Hey Bill,
    Thanks alot for your info that worked perfectly.
    My other thing is how do I turn on my versamail conduit? I went to custom and its not there. any ideas?
  20. #20  
    Quote Originally Posted by nelsito
    ...My other thing is how do I turn on my versamail conduit? I went to custom and its not there. any ideas?
    Insert your Treo 650 CD and choose to set up your Versamail accounts. If, after that process, you still don't have the conduit, you'll have to reinstall the Palm Desktop from the CD.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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