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  1.    #1  
    Hello, everyone. I have visited here quite a lot and have seriously wanted to join, but never felt that I had a good excuse to join. I have come to conclusion that I want and will buy a new Treo unlocked phone for my T-Mobile account. I have a few questions that I tried to find via the search, but I do not understand how this works because I seem to hose my searches a bit. I was hoping that I could tap into the knowledge of anyone who has a Treo 650 on the T-Mobile network.

    First of all, can I use the EDGE technology with an unlocked Treo 650 purchased from Palm or Newegg? Did Cingular or anyone else do anything special to access the EDGE technology? After reading that T-Mobile will grant access to anyone who has a phone that can access this for the same price, I was wondering if I needed to do anything new with my phone or account with T-Mobile.

    Secondly, are there any limitations for using a Treo 650 on the T-Mobile network? I was thinking of dropping my carrier and switching to Verizon or Cingular, but I wanted to check with you all first. Is one carrier better than another? I am willing to pay $200 cancellation fee if it is truly worth it.

    Thirdly, has anyone been able to drill through a VPN firewall with their Treo 650 to check work email? I can only access email via VPN (NO https for me!). Is there a software program that would help me with this?

    Fourthly, I noticed some references to the updates that appear to be customized. What does this get me and what are the crashes that everyone seems to be referring to? I have owned several PDA's over the years and really enjoyed Palm VII, M100, and Tungsten E. I also owned a Sony one for a while. I really enjoy having my calendar with me and find it very difficult to be without it. Are the crashes the normal software conflict that the Palm OS' suffer from or is this something different?

    Fifthly, I hear rumors of a Palm 700. Should I get the Palm version or the Windows version? Are these really coming out this or next month? Is this worth waiting for? 23 MB of RAM seems a bit small when I had access to 28 MB on my Tungsten E.

    Sixthly, do I need to add anything to my T-Mobile account to access the internet, EDGE, etc.?

    Finally, is there a best place to get the Treo Unlock version? As I said, I was thinking of getting it from Palm or Newegg. Palm offers it for $599 and Newegg offers it for $549.

    Thanks in advance for any help anyone can lend!
    Robert
    (Phoenix, AZ)
  2. #2  
    Welcome to TC. My apologies for not quoting your posts. I am replying from the Treo and I don't know how to quote from this interface. If I miss anything let me know.

    1. EDGE: You need some sort (any sort) of Internet plan. There is nothing special to do for EDGE. If it is offered in your area Treo will use it. There is no extra charge for EDGE. There is no special settings.

    2. I am happy with T-Mobile and Treo. If you are happy with the service now I see no reason to change and pay early termination fee.

    3. VPN: I don't use it so can't say how it works. T-Mobile offers "Internet with VPN." You will need that service. You will probably need to buy some VPN software. Make sure the software matches the kind your office uses before you buy the Treo if VPN is essential to you. Searching the fora may get you more information. Others feel free to chip in.

    4. Updates and Crashes: If you buy from Palm it will come with the update installed. Most crashes are due to third party applications conflicting with something. If you don't install each and every "cool" software it should not be a problem.

    5. Future: Who can tell what bugs and features future Treos will have? Your guess is as good as mine. I have not had any problems with 23MB limitation. I put most games and stuff in a 1GB SD card, delete my emails from treo (they get saved in the PC) and have 8MB free.

    6. If you want VPN you will need full Internet with VPN. If you want to check just home email and do light web surfing, T-Zone (now T-Mobile Web) should be fine. T-Zone is cheap but it blocks port 80. So some (most web based application other than email and web browsers) won't work. With full Internet, there is no restrictions. You can even hookup a laptop to Treo and browse the web in the park.

    7. Where to buy: I bought from Palm. Can't say anything about NewEgg.

    Hope that helps.

    PrioTreo
    Prio Treo
    Unlocked Unbranded Treo 650 on T-Mobile-T-Zone
  3. #3  
    I am about to do the same thing. My Treo 600 is on its last leg. I will probably go the ebay route to get an unlocked 650. I currently have Tzone with the proxy server configured, I surf all day for $4.99/month..it is great. I am really curious if I could get EDGE here in Dallas for $4.99/month...how funny would that be.

    Go Longhorns!
  4. temna's Avatar
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    #4  
    Ok, this is my post from my T650. I also bought mine from Newegg. I only crashed once in two days, and that was my own fault. (Never force an install of a java game, duh.) I suggest buying the three year warranty for $69. So far I am loving this phone. Just wish I got better speeds from EDGE. I just didn't trust Ebay enough to buy from them. I do trust Newegg. Good luck.
    Unlocked Treo 650 (Nov 05) BTW: T-Zones sux!
  5. #5  
    i love my treo 650 with t-mobile. the biggest issue from my perspective is that since t-mobile doesn't support the phone, there is no insurance for breaking it. if you don't mind the cingular blue phone color, buying off ebay is fine. i wanted the palm grey so i bought directly from palm. the unlocked gsms on ebay are unlocked cingular, which i find unatractive. (i bought one and returned it to the guy i bought it from.

    as far as the edge thing, i don't know about that. the dial up function works pretty fast here in los angeles, but my favorite add-on is the enfora wi-fi sled. hi speed internet at any hot spot and at top speeds. love that!

    anyway, i was willing to pay the extra money to stay on t-mobile and buy the phone directly from palm.

    alan
  6. #6  
    I actually did 13,000 minutes on TMO with edge last month on my new 650. Love it. Love it. Love it. My bill was a bit big. 90 MB of data on edge.

    Call Assurion and get insurance within 14 days of purchase. TMO can actually put this on your bill. Its on mine. A $700 missle is just scarry enough to watch hit pavement.

    Too bad I live in Denver and there is zero edge here I miss it. Also you can upgrade the included Docs to Go to the new one for 29 bucks. That will get you PDF's.

    PPTP is the only vpn support I know of so I would check into that. Get Callfilter and CalRec. indispensible!

    Lastly a bluetooth GPS receiver. One of the coolest things ever.

    Derek
    Derek

    Treo 180 --> 270 --> 600 --> 650 --> 680 -- Pro ( )
  7.    #7  
    This is all excellent. I am working on my wife to let me get this. I working on her to allow me to buy for Christmas as a present for myself. I don't know you are like me, but I have to be very careful what I tell my wife to get me for Christmas. If not, then she gets something goofy or cheap. I love her, but she is not into electronics. If that is her worst fault, then I can certainly live with it. Heck, she is living with me after 9 years of marriage!

    Also, did any of you post via your Treo?
  8. temna's Avatar
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    #8  
    Got the number for Assurion?
  9. #9  
    Here you go:

    For claims or policy information, call Asurion Insurance Services, Inc.* at 866-268-7221.

    Equipment Protection
    Equipment Protection is an equipment repair and replacement program provided to subscribers of T-Mobile. Asurion Insurance Services, Inc.* is the agent and provides claims servicing under this program. Hartford Fire Insurance Company (or one of its insurance company affiliates) is the underwriter of this product.

    I Received A Great Deal On My First Phone. Will I Get The Same Bargain On My Replacement?
    Special prices and promotions are usually not available on a replacement. That means you may be required to pay FULL PRICE for a new phone or lose your wireless service. The average cost of replacing wireless equipment last year was over $225. And remember, early cancellation costs may apply if you don't purchase a replacement and keep your wireless service active.

    I'm Careful - What Could Happen?
    New technology has yielded smaller and more sophisticated wireless equipment. Smaller means easier to lose, and more sophisticated means easier to break. Your equipment could fall out of your pocket, be forgotten on a bus, disappear into the pocket of a thief, or be stepped on - hundreds of unforeseen events could strike. And no matter what happens, the cost and problems are YOURS - UNLESS you are protected.

    My Wireless Equipment Is New - It's Covered By Warranty.
    Warranties usually don't cover loss, theft or damage. Equipment Protection does.

    How Much Does This Cost?
    A low monthly fee will be added to your wireless bill - no separate invoices or checks to write. This fee includes the cost of the insurance premium payable to Hartford Fire Insurance Company (or one of its insurance company affiliates) and administration fees payable to Asurion Insurance Services, Inc.*
    Rate $3.99
    Deductible $50
    Claim Limit Per claim
    Wireless Equipment $1000
    Accessories $100
    Rates and deductibles are subject to change upon
    reasonable notice to insured, in accordance with state law.

    This is a replacement policy; there is no cash paid or reimbursement to insureds.

    Equipment Covered:
    _ The wireless phone or device reflected on your T-Mobile account at the time you enrolled for insurance coverage or, under certain conditions, the wireless phone or device that is utilizing the SIM card associated with the T-Mobile account at the moment of loss, theft or damage.
    _ One standard SIM card (as part of handset loss)
    _ One standard battery (as part of handset loss)
    _ One standard cigarette lighter adapter
    _ One standard leather case
    _ One standard charger
    Replacement of accessories may be with generic or non-original manufacturer accessories.
    Covered Incidents:
    _ Loss
    _ Theft
    _ Physical damage
    For a complete description, see the Terms and Conditions on reverse.

    How Do I Sign Up For this Valuable Feature?
    The best time to consider Equipment Protection is when you purchase and activate your new wireless equipment. Your request will be forwarded to the agent who can bind coverage. Acceptance of your application is at the sole discretion of Hartford Fire Insurance Company (or one of its insurance company affiliates). However, if accepted, coverage is retroactive to the time the application is submitted. Convenient monthly billing will begin immediately following verification that your service and account status are active. By requesting Equipment Protection, you authorize T-Mobile to collect the fee. A billable phone call or data session must be made from any insured equipment for coverage to take effect on that piece of equipment. You can cancel coverage at anytime by contacting T-Mobile who can put you in touch with Asurion Insurance Services, Inc.*

    Am I Required to Purchase Equipment Protection?
    T-Mobile has arranged for its customers to have access to this program. However, you are not required to purchase it in order to activate service with T-Mobile. However, without protection, you may be responsible for the full replacement cost of your wireless equipment in the case of loss, theft or damage. You may already have coverage through homeowners insurance or other means (your wireless representative is not qualified to evaluate your existing insurance coverage). Keep in mind, if you have other coverage, the associated deductible you would have to pay with another insurer may be higher. If you elect coverage, it may be cancelled at any time with a prorated refund of any unused premium. Any questions regarding the coverage provided should be directed to the agent at 866-268-7221.
    T-Mobile is not an insurer; Asurion Insurance Services, Inc.* is the agent and provides claims servicing under this program. Hartford Fire Insurance Company (or one of its insurance company affiliates) is the underwriter of this product.

    How Do I File A Claim?
    Filing a claim is simple and easy.
    1. If your equipment is lost or stolen, call T-Mobile to temporarily suspend your service and prevent unauthorized calls.
    2. If your equipment is lost or stolen, report the incident to the police department and obtain a case number. This number will be needed to process your claim.
    3. Contact Asurion* claims center at 866-268-7221 or access the web site at www.phoneclaim.com to initiate the claims process.
    What Information Do I Need If I'm Filing A Claim?
    When filing a claim, you will need the following:
    _ Your wireless phone number.
    _ The wireless equipment manufacturer and model.
    _ A police report case number and police department name, if equipment is lost or stolen.
    _ The purchase date of your wireless equipment.
    For a complete description, see the Terms and Conditions on reverse.
    To File A Claim, You Must:
    _ Be the primary name on the account.
    _ Report the claim within 60 days of the incident. (every state except Washington)
    _ Report the claim within 90 days of the incident. (state of Washington)
    _ All claims must be authorized by Asurion Insurance Services, Inc.*, and the equipment must be replaced or repaired either by Asurion Insurance Services, Inc.*, a T-Mobile authorized center, or an authorized party.
    _ Provide proof of ownership, if requested.
    _ Provide proof of loss, if requested.
    _ Provide government issued identification, if requested.
    Claim Replacement Conditions:
    _ Pay your deductible.
    _ Claims may be fulfilled with new or refurbished equipment. Refurbished equipment may have minor cosmetic flaws.
    _ If the exact model is not available, replacement will be of like kind and quality. Colors, features and accessory compatibility are not guaranteed.
    _ Additional $10 charge if deductible is collected via COD.
    _ The policy allows two claims in a 12 month period, beginning with the date of the first loss.
    _ Replacement equipment will be shipped to an address of your choice via second business day delivery.
    _ Damaged or recovered lost or stolen equipment must be returned, as it is property of Hartford Fire Insurance Company (or one of its insurance company affiliates). A pre-paid envelope with return shipping instructions can be found in your fulfillment packaging. Damaged equipment must be returned within 45 days of receiving a replacement. Failure to return damaged equipment may result in the assessment of a non-return fee of $100 to $300.
    _ There is no cash paid or reimbursement to insureds. This program only covers the wireless equipment reflected on your T-Mobile account at the time you enrolled for insurance coverage.
    _ Rates are subject to change upon reasonable notice to insured, in accordance with state law.
    Equipment Protection is a service provided to subscribers of T-Mobile. Asurion Insurance Services, Inc.* is the agent and provides claims servicing under this program.
    Hartford Fire Insurance Company (or one of its insurance company affiliates) is the underwriter of this product.
    *Merrimac Massachusetts Insurance Services, Inc. in Massachusetts and Louisiana; Asurion in New York.
    In California, Agent License # 0B35141
    In Washington State, the Policy Form Number is
    HS 15 11 01 03 (Approved 01/03).
    BAG's Treo-Hip-Lography**Treo 600>SideKick #6****Signup for UPOC-Handspring Treo 600
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