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  1.    #1  
    I have the TREO 650. I can launch new and/or existing Excel and Power Point files from my Treo, but everytime I attempt to launch a new or existing Word document - my Treo shuts off and turns back on. I then can "see" the new or existing Word documents, but again, when I attempt to open the Word document my Treo shuts down and starts back up again.

    I have deleted "documents" from the Treo and reloaded Documents to Go from the CD Rom, and I still have this issue. Any thoughts?

    Thanks.
  2. ssrjazz's Avatar
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    #2  
    Get the Dataviz tech tool from their support website for Documents 2 Go...it has an advanced option to clear out some cache files that have gotten corrupted.

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