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  1.    #1  
    Hi all,

    Well at least one head has rolled at Apple over antennagate!

    Take care,

    Jay


    Executive Leaves After iPhone Antenna Troubles
    By MIGUEL HELFT,August 7, 2010

    http://www.nytimes.com/2010/08/08/te...gewanted=print

    Mark Papermaster, the Apple executive in charge of hardware for the company’s flagship iPhone, has left the company in the wake of widely reported problems with the antenna of the recently introduced iPhone 4.

    It is not clear if Mr. Papermaster was ousted or left on his own accord.

    Reached on his cellphone, Mr. Papermaster declined to comment.

    In a statement, an Apple spokesman, Steve Dowling, confirmed Mr. Papermaster’s departure. Mr. Dowling said Mr. Papermaster “is leaving the company and Bob Mansfield, senior vice president of Macintosh hardware engineering, is assuming his responsibilities.”

    Mr. Mansfield already oversees several technologies that are part of the iPhone, including the A4 chip, the retina display and touch screens, Mr. Dowling said.

    Mr. Papermaster arrived at Apple in 2008, setting off a prominent battle with I.B.M., where in a 25-year-career he had risen to the top levels of management. I.B.M. sued Mr. Papermaster in federal court in an attempt to prevent him from joining Apple, saying that he had signed a noncompete agreement. The parties settled the case after Mr. Papermaster testified in court that he had not revealed any trade secrets.

    When Steven P. Jobs, the chief of Apple, introduced the iPhone 4, he hailed the design of its antenna, which is built into a steel band that encases the phone. But almost immediately after the iPhone 4 went on sale, consumers began to complain that when they touched a spot on the lower left section of the device, reception would decrease sharply, in some cases resulting in dropped calls.

    The problems, and Apple’s clumsy response, turned into a public relations mess for the company. Apple first recommended that users hold the phone in a way that avoids contact with the lower left section of the device. The company later said it found a software problem with the signal meter that indicates cellphone reception. Embarrassingly, the company said the problem affected not only the iPhone 4, but also earlier models. While Apple fixed the problem, complaints about the antenna continued to mount.

    After Consumer Reports shone a spotlight on the problems and said it could not recommend the iPhone 4, Apple called a press conference on July 16 where Mr. Jobs mounted an impassioned defense of the device. Mr. Jobs said other smartphones suffered from similar problems when cradled in certain ways, an assertion that was challenged by several of Apple’s competitors.

    But in an effort to put the problem behind the company, Mr. Jobs offered free bumpers to all iPhone 4 customers. By insulating the antenna from human touch, the bumpers solve the reception problems. Mr. Jobs also said that the iPhone 4 was the most successful new product introduction in Apple’s history. He said complaints among customers were minimal and he accused the media of blowing the problem out of proportion.

    Some observers were surprised that Mr. Papermaster was not present at the press conference, which in addition to Mr. Jobs included Tim Cook, the chief operating officer, and Mr. Mansfield. Mr. Papermaster, who was listed as an executive on Apple’s Web site earlier Saturday, had vanished from the site later in the day.
    Please Support Research into Fibromyalgia, Chronic Pain and Spinal Injuries. If You Suffer from These, Consider Joining or Better Yet Forming a Support Group. No One Should Suffer from the Burden of Chronic Pain, Jay M. S. Founder, Leesburg Fibromyalgia/Resources Group
  2. #2  
    Wonder if palm should hire him
    If this helped you hit thanks.
  3. #3  
    Quote Originally Posted by kkhanmd View Post
    Wonder if palm should hire him
    not sure if you're joking --

    not sure if I am either ...
    755P Sprint SERO (upgraded from unlocked GSM 650 on T-Mobile)
  4. #4  
    He's a scapegoat, we all know who approved the design in the end.
    HP has officially ruined it's own platform and kicked webOS loyalists and early TouchPad adopters to the curb. You think after you drop it like a hot potato and mention it made no money and is costing you money, anyone else wants it??? Way to go HP!!

    And some people are fools to keep believing their hype. HP has shown they will throw webOS under the bus and people are still having faith in them??? News flash: if it's own company won't stand behind it, it's finished!
  5. #5  
    I'm just happy it's not another Hp/Palm Executive leaving.
  6. tirk's Avatar
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    #6  
    As he was missing from the launch videos, I wonder if his departure precedes antennagate? OTOH, it could be seen as evidence that the issue was known about by Apple at launch.

    I guess the "f*nb*ys" will believe the former, and the "haters" the latter!
    PalmPilot Professional...Palm Vx...Treo 600...Treo 680...HTC Touch HD...iPhone 4S...
  7.    #7  
    Quote Originally Posted by The Phone Diva View Post
    He's a scapegoat, we all know who approved the design in the end.
    Hi,

    How true!

    Take care,

    Jay
    Please Support Research into Fibromyalgia, Chronic Pain and Spinal Injuries. If You Suffer from These, Consider Joining or Better Yet Forming a Support Group. No One Should Suffer from the Burden of Chronic Pain, Jay M. S. Founder, Leesburg Fibromyalgia/Resources Group
  8. #8  
    A scapegoat? The iphone 4 only broke all sales for them. Jobs loves the design. Apple still can't make enough of them.

    IMO, the reasons he left or was forced out has nothing to do with the iphone. Sometimes things don't work out and its not a good job fit.
  9. #9  
    Yes including the non-existent white one.

    BTW: Mark Papermaster leaves Apple for reasons and destinations unknown (update) -- Engadget

    *Update: The ever-resourceful John Gruber says that Papermaster's departure may be more closely related to Apple's antenna troubles than we originally thought:

    Inside Apple, he's "the guy responsible for the antenna" - that's a quote from a source back on July 23. (Another quote from the same source: "Apparently the antenna guys used to have a big chip on their shoulder. No more.")*

    HP has officially ruined it's own platform and kicked webOS loyalists and early TouchPad adopters to the curb. You think after you drop it like a hot potato and mention it made no money and is costing you money, anyone else wants it??? Way to go HP!!

    And some people are fools to keep believing their hype. HP has shown they will throw webOS under the bus and people are still having faith in them??? News flash: if it's own company won't stand behind it, it's finished!
  10. #10  
    Apple iPhone Executive Leaves - WSJ.com
    Several people familiar with Mr. Papermaster's situation said his departure was driven by a broader cultural incompatibility.

    Mr. Papermaster had lost the confidence of Mr. Jobs months ago and hasn't been part of the decision-making process for some time, these people said. They added that Mr. Papermaster didn't appear to have the type of creative thinking expected at Apple and wasn't used to Apple's corporate culture, where even senior executives are expected to keep on top of the smallest details of their areas of responsibility and often have to handle many tasks directly, as opposed to delegating them.

    One of these people also said Mr. Papermaster had difficulty maneuvering Apple's internal politics.

    It was Mr. Jobs, rather than Mr. Papermaster, who decided to move forward with the development of the phone even though the company was aware of the risks of the antenna design as much as a year ago, according to people familiar with the matter.
  11.    #11  
    Quote Originally Posted by cardfan View Post
    Hi,
    It doesn't surprise me at all that Jobs was the one who made the final decision. Either way he has MAJOR egg on his face!

    Take care,

    Jay
    Please Support Research into Fibromyalgia, Chronic Pain and Spinal Injuries. If You Suffer from These, Consider Joining or Better Yet Forming a Support Group. No One Should Suffer from the Burden of Chronic Pain, Jay M. S. Founder, Leesburg Fibromyalgia/Resources Group
  12. #12  
    meh. This issue is dead. Didn't hurt sales; Apple responded with an excuse, a retaliation, a patch, and surely soon, a fix. Probably why white hasn't shown up yet. Only reason any of this makes news is that Apple proclaims perfection, thus perfection is demanded of them. In the real world, no one is... but they come closer than most.

    Firing a guy who botched a tech call? Smart. No scandal here.

    Firing/resigning over a sexual harrasment issue? I'm just glad my Pre doesn't say "HP" on the back. Yuck.
  13. #13  
    perhaps the next guy Steve hires ought be a master of wireless and antennas, and not of paper.

    What was Steve thinking ??
    755P Sprint SERO (upgraded from unlocked GSM 650 on T-Mobile)
  14. #14  
    Quote Originally Posted by cardfan View Post
    Several people familiar with Mr. Papermaster's situation said his departure was driven by a broader cultural incompatibility.

    Mr. Papermaster had lost the confidence of Mr. Jobs months ago and hasn't been part of the decision-making process for some time, these people said. They added that Mr. Papermaster didn't appear to have the type of creative thinking expected at Apple and wasn't used to Apple's corporate culture, where even senior executives are expected to keep on top of the smallest details of their areas of responsibility and often have to handle many tasks directly, as opposed to delegating them.

    One of these people also said Mr. Papermaster had difficulty maneuvering Apple's internal politics.

    It was Mr. Jobs, rather than Mr. Papermaster, who decided to move forward with the development of the phone even though the company was aware of the risks of the antenna design as much as a year ago, according to people familiar with the matter.
    sounds like he warned Steve that the design was inherently flawed -- and is being punished for a design decision he resisted. (Presumably coating the antenna band with varnish or a plastic clear coat either did not get suggested or was not approved by Steve.)
    755P Sprint SERO (upgraded from unlocked GSM 650 on T-Mobile)
  15. #15  
    Again,

    Scapegoat

    Scapegoating in Management

    Scapegoating is a known practice in management where a lower staff employee is blamed for the mistakes of senior executives. This is often due to lack of accountability in upper management.
    Just call me Berd.
  16. #16  
    Yes, scapegoat for sure, no matter what kind of spin they put on it. Papermaster doesn't agree with Jobs pushing ahead, gets labeled difficult and removed from decision making. Internal politics and corporate culture indeed.

    But to be fair, MSFT's KIN disaster is similar with internal politics and the wrong people getting blamed over that too. Allard for one, a cool thinker. Even though Lees derailed KIN and is still with MSFT. Corporations are a joke sometimes!

    There are rumors that the white iPhone 4 is going to be the antenna revision. What do you all think?
    HP has officially ruined it's own platform and kicked webOS loyalists and early TouchPad adopters to the curb. You think after you drop it like a hot potato and mention it made no money and is costing you money, anyone else wants it??? Way to go HP!!

    And some people are fools to keep believing their hype. HP has shown they will throw webOS under the bus and people are still having faith in them??? News flash: if it's own company won't stand behind it, it's finished!
  17. #17  
    surely will be...the fix is so easy that they'd be silly not to. Might actually boost sales even more.
  18. #18  
    Quote Originally Posted by rush View Post
    I'm just happy it's not another Hp/Palm Executive leaving.
    I have some bad news for you: Peter Skillman Leaves Palm (a PreCentral article) - the day after your post.

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