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  1. ogeneo's Avatar
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    10:12AM "Starts off with 4 bars... and the time it takes for the bars to go down has to do with the algorithm... so it goes down to zero bars, and then it goes back up." Definitely looks like the same behavior.

    10:11AM "There's the Bold, 5 bars to 1 bar." "Next, the Droid Eris."

    10:11AM "The BlackBerry Bold 9700... let's see what happens when you hold it in a normal way... 5 bars... and now on holding the left side. The bars go down."


    10:10AM "Antennagate -- that doesn't seem like a good thing if you can make the bars go down by touching the phone. Well we first learned that this doesn't just happen to the iPhone, Nokia, Motorola... other phones have this issue. But we didn't trust the videos on YouTube, we started doing our own testing... here's what we discovered."


    10:09AM "This was 22 days ago... we haven't had out head in the sand. We've been working on this for just 22 days. We are an engineering company, and we want to find out what the real problem is. We've been working our butts off so we can come up with real solutions. And we want to share what we've learned."



    10:09AM "We started getting reports about issues with the antenna system, and, the problems they were saying... Gizmodo put their video on the web, touching the corner, and people were seeing a large drop in bars."




    10:08AM "It has the highest customer satisfaction rating of any iPhone and any smartphone out there."

    10:08AM "The iPhone 4 is perhaps the best product we've ever made at Apple. We've sold well over 3 million since we launched it 3 weeks ago. It's been judged the number 1 smartphone..." Hey, Engadget!


    10:07AM "We're going to talk about how we're going to do that, but first I want to talk about some data."


    10:07AM "But we want to make all of our users happy. If you don't know that about Apple, you don't know Apple. We love making our users happy."

    10:07AM "You know, we're not perfect. We know that, you know that. And phones aren't perfect either."
  2. ogeneo's Avatar
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       #2  
    10:13AM "None of this is standardized... and so again, you'll see it go back up. They go back up faster than they go down."

    10:13AM "Samsung Omnia II -- it's got 4 bars to start... we grip it in a not unusual way... this one has a long hysteresis in their algorithm..." We're waiting...
  3. ogeneo's Avatar
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    10:14AM "So we could have gone on and on. Most smartphones take a hit exactly the same way. These were all tested in areas of relatively weak signal strength. This is life in the smartphone world. Phones aren't perfect. It's a challenge for the whole industry. Every phone has weak spots."
  4. ogeneo's Avatar
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       #4  
    10:15AM "Now we're not perfect. We made it very visible with a little help from our friends on websites. We put this little line here... 'here's where you touch it everybody!'"

    10:16AM "And we had a reporting error -- we screwed up on our algorithm. Some of these other phones may be too generous. Our choice was to put the correct algorithm in. And we did that with the new update. You'll still see a drop... we haven't figured out a way around the laws of physics yet.
  5. ogeneo's Avatar
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       #5  
    10:18AM "We knew that you could see bars drop on the phone when you hold it in a certain way, it's a fact, phones aren't perfect. But people are reporting better reception with this antenna than they've ever seen before."


    10:17AM "You have to build these rooms or you don't get accurate results. This is a state of the art facility. We've invested over $100 million on this. We have 17 anechoic chambers."
  6. ogeneo's Avatar
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       #6  
    10:22AM "In the early days of the iPhone 3GS return rates were 6%... below the average, we were happy with that... so for the iPhone 4? You think half the people must be returning their phones with what you read online... well it's 1.7% -- less than a third of the 3GS returns."


    10:21AM "This is not a large number. This doesn't jibe with what you read. Let's keep going. So smartphones have weaknesses, and AppleCare data shows only 0.55% have called in about reception issues. The third, return rates... AT&T has a 'buyer's remorse' clause, you can return a phone no questions asked. Apple has the same thing. So what are our return rates? Well we're going to compare it to the iPhone 3GS..."



    10:19AM "So what have we learned? Smartphones have weak spots -- this isn't just the iPhone 4, it's all phones. Next, some really interesting data from AppleCare, we looked at the statistics, we asked what's the percentage of all iPhone 4 users that have called AppleCare about the antenna or reception, or anything near reception problems. Because you would have thought 'Jesus, it must be a lot of users complaining about this' -- So what percentage have called AppleCare? 0.55% Just one half of one percent."
  7. #7  
    or..... Live from Apple's iPhone 4 press conference -- Engadget

    No need to **** on the thread folks...<<posts deleted>>
    Last edited by ryleyinstl; 07/16/2010 at 12:40 PM.
    Sprint|Samsung Epic
  8. #8  
    that wasn't pooping, that was just funny.

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