Phantom Update Notification ??

dianehelen · 05/11/2010, 06:33 AM

Every now and then, when I launch Classic (which I do numerous times during the day to use EZRemote), I get a screen that notifies me of an update for Classic.

When I tap to continue, it launches the App Catalog, and then just does nothing??

When I close all the cards, and re launch Classic, it goes right to the main screen of Classic, with no update notice.

I can open Classic many times just fine, then out of no where get the above behavior.

Any idea why, or what is going on?

Thanks

RJKinsman · 05/11/2010, 06:53 AM

It started with webOS release 1.4. You'll see by reading through some threads that MotionApps has already acknowledged the problem and promised a fix. Because of the unique way that Classic works in webOS, MotionApps can't release updtes without Palm releasing OS updates, and for some unknown reason, Palm will not release OS updates just for Classic. Quite annoying.

dianehelen · 05/11/2010, 07:55 AM

Ahhh ok, at least its not something that Im doing to cause it. Yes it is annoying, but haveing Classic is still way worth it, even with the inconvenience.

Classic by MotionApps · 05/12/2010, 04:32 AM

Diane, just to confirm that this is not something caused by you. As RJ said, we had this issue already, we addressed it together with Palm, and at that time, it was related to updates released. It took some time for the servers to refresh data. Basically, it took some time until the system and Classic synchronized the versions.

It is possible that the issue is triggered by this same reason for you, but if it persists, please let us know so that we can iterate with Palm and see what might be the cause, i.e. do something to fix this.

RJKinsman · 05/12/2010, 05:09 AM

It's still happening for me. It only happens maybe 2-3 times per month, but I just got it a few days ago.

05/11/2010, 06:33 AM	#1 (permalink)
dianehelen Member Join Date: Jul 2009 Location: Orlando, FL by way of Brooklyn NY Posts: 1,145 Likes Received: 4 Thanks: 186 Thanked 308 Times in 211 Posts	Phantom Update Notification ?? Every now and then, when I launch Classic (which I do numerous times during the day to use EZRemote), I get a screen that notifies me of an update for Classic. When I tap to continue, it launches the App Catalog, and then just does nothing?? When I close all the cards, and re launch Classic, it goes right to the main screen of Classic, with no update notice. I can open Classic many times just fine, then out of no where get the above behavior. Any idea why, or what is going on? Thanks __________________ I have always been a "Phone" person. My love of "Phones" started at an early age. Avatar to the left, is circa 1952, see the sparkle in my lil toddler eyes ☺ Cell History: Bag Phone, Brick Phone, Various Micro Tacs, Treo's, Centro, the PRE! I ♥ Pre
	Liked by

05/11/2010, 06:53 AM	#2 (permalink)
RJKinsman Member Join Date: Oct 2003 Location: Chicago Area Posts: 389 Likes Received: 0 Thanks: 15 Thanked 40 Times in 33 Posts	It started with webOS release 1.4. You'll see by reading through some threads that MotionApps has already acknowledged the problem and promised a fix. Because of the unique way that Classic works in webOS, MotionApps can't release updtes without Palm releasing OS updates, and for some unknown reason, Palm will not release OS updates just for Classic. Quite annoying.
	Liked by Thanked By: dianehelen

05/11/2010, 07:55 AM	#3 (permalink)
dianehelen Member Join Date: Jul 2009 Location: Orlando, FL by way of Brooklyn NY Posts: 1,145 Likes Received: 4 Thanks: 186 Thanked 308 Times in 211 Posts	Ahhh ok, at least its not something that Im doing to cause it. Yes it is annoying, but haveing Classic is still way worth it, even with the inconvenience. __________________ I have always been a "Phone" person. My love of "Phones" started at an early age. Avatar to the left, is circa 1952, see the sparkle in my lil toddler eyes ☺ Cell History: Bag Phone, Brick Phone, Various Micro Tacs, Treo's, Centro, the PRE! I ♥ Pre
	Liked by

05/12/2010, 04:32 AM	#4 (permalink)
Classic by MotionApps webOS Developer Join Date: Jul 2009 Posts: 350 Likes Received: 0 Thanks: 162 Thanked 70 Times in 43 Posts	Diane, just to confirm that this is not something caused by you. As RJ said, we had this issue already, we addressed it together with Palm, and at that time, it was related to updates released. It took some time for the servers to refresh data. Basically, it took some time until the system and Classic synchronized the versions. It is possible that the issue is triggered by this same reason for you, but if it persists, please let us know so that we can iterate with Palm and see what might be the cause, i.e. do something to fix this. __________________ Follow us on Twitter Hang out with us on Facebook Stay Tuned with news and updates on our blog
	Liked by

05/12/2010, 05:09 AM	#5 (permalink)
RJKinsman Member Join Date: Oct 2003 Location: Chicago Area Posts: 389 Likes Received: 0 Thanks: 15 Thanked 40 Times in 33 Posts	It's still happening for me. It only happens maybe 2-3 times per month, but I just got it a few days ago.
	Liked by

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