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  1. McTreo's Avatar
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       #1  
    I did a search on error code 0x7143. All the information was very dated and mostly related to TMO. Here is my situation:

    I have a T600 on Cingular Blue (ATT). I use Chatter and have it pull down 2 POP email accounts every thirty minutes. I've been getting recurring Errors (0x7143) for the last week or so. Before that everything worked great form the same locations. Signal strength changes but is normally good.

    To get past the error code I do a soft reset, which amounts to a one-time pass. I get one session. The next attempt to connect, I get the error again until I do another soft reset. Gets old real fast.

    Cingular, 3 calls, no help
    Palm, website search, no help.

    This error has been around alot, what do we know about it other than a soft reset usually helps?

    As always, any help is greatly appreciated!

    Mac
    "I Sync, therefore I AM!"

    BellSouth became Cingular, left for ATT, who became Cingular, who became ATT. Is that right?
    Visor Pro > Vx > Treo600 > Treo650 > Treo680 > Tilt!
  2. #2  
    I get it very occasionally (sorry, but I'm on TMO) - usually in locations with questionable or variable signal quality; turning the phone's radio off and then on usually takes care of it for me.
    V > Vx > m505 > m515 > T/T > T3 > TC > 650 > 680
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  3. #3  
    Hi-
    I have been having exactly the same problem - I am in the Los Angeles area.

    I thought it was just my service or my phone. You should read my thread regarding what happened to me when I called Cingular! It is entitled "Cingular Games"
  4. McTreo's Avatar
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       #4  
    I just returned from a trip to the Philadelphia area. Because I was having so many problem with my GPRS connection and the resulting battery drain from the constant reconnect attempts, I took all my Chatter accounts off-line and only did manual updates. I was shocked I did not need to power-cycle or soft reset the entire trip. Can't say I know why or what that means to my problem diagnosis.

    My first attempt to manually connect after my return home generated an error (0x400B). After a soft reset, I was able to connect and then reconnect. I am not deceived to think my problems are over. Problems like this normally don't just go away, but maybe it did.

    Please keep the input and ideas coming. I know there are lots of us with this problem who could use some help.

    Thanks again!

    Mac
    "I Sync, therefore I AM!"

    BellSouth became Cingular, left for ATT, who became Cingular, who became ATT. Is that right?
    Visor Pro > Vx > Treo600 > Treo650 > Treo680 > Tilt!
  5. #5  
    It may seem obvious, but this is a Cingular problem, not a Treo problem. I spend part of the year in Italy and use Wind service there. None of these gprs connection issues occur there. I do lose connections in weak areas, but once I'm in a stronger area everything connects as it should. No resets or turning the radio off and on. Chatter works flawlessly there. No battery drain from constant reconnection attempts.

    Some other things I've noticed when in Italy. The phone volume is louder. Calls are crystal clear on both ends. The battery lasts longer. I'm not technical enough to know why, but my wife noticed the difference on her 650 as well.

    I was absolutely convinced the gprs issues were related to the Treo until I used it on a more mature and stable network. Now I believe they are mostly the fault of Cingular. I've made so many calls to Cingular to complain that they had a network engineer call me. He said the gprs network has "significant issues making and holding connections". He did say that they know the cause and are trying to implement a fix, but resouces had been diverted to hurricane repair issues. He had no idea how long the problems would continue.

    So, my suggested solution to the gprs problems is move to Italy for a few months. The food and the cell service is great.

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