I am having a very bad time with my unlocked Cingular branded Treo 650. The keyboard is frozen, but will unfreeze for a minute or two when I get an incoming call. Palmone has been...yeah no help at all. All they have done is walked me through a hard re-set. That has not helped. I am convinced that it is simply software related, not a hardware issue.

Plus, Palm is giving me the run-around that they absolutely MUST send me a Cingular phone back if I send it in to be replaced- I am not a Cingular customer.

I know there must be someone out there that knows what is going on and can fix this. Please help.

-yearning for an answer