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  1. jweng's Avatar
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    #21  
    With T-Mo keep delaying their launch date, I think there is a potential that Verizon might come out with Treo 600 even before T-Mo does . Definitely a sad state of affairs...

    I will probably get AT&T Treo 600 when it comes out... at least they are posting phantom treo 600 pages on their website and pretend you can order them
  2. willp2's Avatar
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    #22  
    Originally posted by mportune
    This is a bummer. Is there any way for a t-mobile user to get the GSM treo for the $399 upgrade cost, or do we have no choice but to wait, or pay out the wazoo?
    You should be able to pick up the Cingular under the upgrade. Just order that one now and when it ships it ships.
  3. #23  
    Originally posted by jaginger
    Is there any reason at all not to just buy one of the Cingular units from Handspring to use on T-Mobile? That's what I'm considering.
    I think that's what I'm going to do today. I can't wait any longer and take chances that the phone may never be sold by TMo as some people have stated.
  4. #24  
    My T-Mobile 270 finally gave up the ghost this morning, one hinge just snapped, leaving the lid dangling (see attached jpg). Got back from the meeting and ordered a Cingular phone and I will use it on the T-Mo network; if there is any real problem between networks, I will worry about it when T600s are available in stores.
    BTW, does anyone else see the obvious problem in T-Mobile's schedule? Assuming they do not ship until December: not only does T-Mo lose their holiday shoppers, but more than likely a number of customers via T600 sales + number portability = carrier change.
    Attached Images Attached Images
  5. #25  
    Originally posted by MikeK
    My T-Mobile 270 finally gave up the ghost this morning, one hinge just snapped, leaving the lid dangling (see attached jpg). Got back from the meeting and ordered a Cingular phone and I will use it on the T-Mo network; if there is any real problem between networks, I will worry about it when T600s are available in stores.
    BTW, does anyone else see the obvious problem in T-Mobile's schedule? Assuming they do not ship until December: not only does T-Mo lose their holiday shoppers, but more than likely a number of customers via T600 sales + number portability = carrier change.
    That's exactly right. November 24th is fast approaching and if t-mobile can't get their act together by then I'll be heading over to sprint
  6. #26  
    I don't think T-Mobile is worried about losing a few potential customers due to selling the Treo 600 later. The Treo will account for less than 1% of their handset sales. Losing 5% of those isn't a big deal.

    I think they are more worried about selling a product that doesn't meet their specs and will cause them customer service headaches. They are more likely to lose 30% of the Treo users later on if they aren't happy with the service due to a device issue.
  7. #27  
    I wrote again to the T-Mobile CSRs thru their web-site. Following is their response:
    -------
    We do hope to launch this device on the 22nd
    of this month. However, if the device is not ready for launch on this
    date, we will push back the release date. If you have any other
    comments, questions, or concerns, please feel free to contact us.
    ------
    Looks like a heartening bit of information?!? I had ordered my Cingular Treo 600 upgrade thru handspring just before getting this info... so dependng on which one I get first, I will decide which to keep!
  8. #28  
    I'm in the same boat.

    I ordered my T-Mobile T600 through WeeBit's contact on the 15th, just in case the deal with Cingular fell through. I'm now "awaiting shipment" on my Cingular T600 through Handspring so I'm not pulling out my hair waiting for T-Mobile anymore.

    I'll probably sell one of the two once I receive my T-Mobile version. Why?

    After some convoluted digging around the site, I found that T-Mobile offers a third-party service which insures handsets. From what I remember, this service was $3.99 a month. If the handset is REQUIRED to be purchased from T-Mobile, I will be selling the Cingular version (even though I like Jax).

    Anyone else order through WeeBit's contact (Conrad)?
  9. theyams's Avatar
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    #29  
    I know that information has been really shoddy lately, from all sources, but I e-mailed T-Mo today and this is what I got back...

    Response (Dezari) - 11/19/2003 03:30 PM
    Dear theyams,

    Thank you for taking the time to contact T-Mobile. The release of the Treo 600 has not been pushed back at this time. We plan to have this device available on the 22nd. This date may be pushed back if the device is not ready for launch on this date. If you have any other comments, questions, or concerns, please feel
    free to contact us.

    Thank you for choosing T-Mobile
    Sincerely,
    T-Mobile USA, Inc.
    Dezari
    Customer Care Specialist

    Customer - 11/19/2003 01:21 PM
    I previously asked about the Treo 600 release and was told that it was due to be available for purchase on 11/22. I am wondering if that date is still valid and if not, when will it be available? I like T-mobile's service, but the long delay with releasing this new phone is seriously making me think about changing cell phone providers.


    I dunno, that answer was kind of wishy-washy ("The release of the Treo 600 has not been pushed back at this time" followed by "This date may be pushed back if the device is not ready for launch on this date. ") so, you make a judgement on their statement.
  10. #30  
    BriYam!!!

    Fancy seeing you here!
  11. theyams's Avatar
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    #31  
    'sup Cliffy! So you broke down and went with Cingular AND T-mo?? I'm gonna wait to see if T-mo is gonna come thru on the 22/24th, otherwise it's Sprint for me!
  12. Rusty J's Avatar
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    #32  
    RMitch writes:
    I think they are more worried about selling a product that doesn't meet their specs and will cause them customer service headaches. They are more likely to lose 30% of the Treo users later on if they aren't happy with the service due to a device issue.<snip>

    I think T-Mobile is more concerned about people using a high-speed (5-channel rather than the usual 3) cellphone radio on their network without being able to charge them for the additional load on their network, especially after number portability kicks in. That and they might prefer to use any excess network capacity they have at the moment to support the customers they hope to get after number portability, rather than have it taken up by high-bandwidth smartphones.
    T-Mo expected usage patterns and network demand similar to what they saw with the 180 and 270, and were probably shocked at how much data bandwidth that the T600 users were consuming. (Sprint had similar issues -- some early T600 adopters were mistakenly assumed to have been using their PDAs as modems for laptop computers!) For most smartphones (and phones with limited WAP functionality) the ability to send mail and browse the internet exists only to provide a sales feature rather than as something that anyone would use on a regular basis.
    Basically, Handspring built a better phone (quality-control issues aside) than T-Mobile was expecting, and now they don't know what to do with it.
    Last edited by Rusty J; 11/19/2003 at 10:16 PM.
    -Rusty
    Blackjack, Tilt; Treo 90, 270-680; Palm Vx, i705, T|T3, iQue 3200; Nokia N800, E71
  13. #33  
    Mid-December confirmed... through WBO's contact at T-Mo...

    "The Treo launch for next week has been delayed until mid December. I
    apologize for this announcement, but this launch is not within my
    control.
    The issue is still software related. I share in the disappointment of
    continuing to wait for this product. I was able to secure a $40 discount
    off
    the purchase price ($499.99) for those of you who buys the Treo 600 from
    T-Mobile."
  14. #34  
    Originally posted by elysian9


    Good deal.

    As a GSM user, how do you like Sprint CDMA? Curious to know about Blazer preformance, etc. Other differences worthy of mention?

    Using a GSM now on T-mobile. (Whatver the problems is between them and HS has got to be BS, because the darn thing is totally fine on TMO.)
    I only compared the 270 on T-Mobile with the 600 on Sprint, which is not a fair comparison. I will post a better comparison when I receive my Cingular 600.

    However, I could say that Vision's speed can be impressive at times, especially for large downloads. The old Blazer has the advantage of image compression that the new one doesn't, so web site downloads on the Sprint 600, while fast, sometimes still get really affected by the large sizes. I'm looking forward to GPRS on the 600 on T-Mobile, which is faster than the 270 AND would take advantage of T-Mobile's image compression.
  15. #35  
    Originally posted by Rusty J
    I think T-Mobile is more concerned about people using a high-speed (5-channel rather than the usual 3) cellphone radio on their network without being able to charge them for the additional load on their network, especially after number portability kicks in. That and they might prefer to use any excess network capacity they have at the moment to support the customers they hope to get after number portability, rather than have it taken up by high-bandwidth smartphones.
    Actually, T-Mobile is extremely happy that the Treo 600 has a Class 10 gprs modem (which almost every gprs enabled phone they sell already has). The Treo 270 had the slowest data connection of any gprs phone they have ever sold, and it got far too many complaints. I'm sure all of their users with a pcmcia data card for their laptop, or ones who use a tethered phone like I do to browse the web and check e-mail use far more data for the exact same price Treo 600 owners will pay for T-Mobile Internet access.

    I am sure that T-Mobile just has to put their foot down for any supplier who delivers a product with a bug, or that doesn't perform as promised. If they let one manufacturer get away with something, they will all try to. I just hope that it is something Handspring is almost done taking care of.

    Oh, and the bandwidth available for gprs is dynamically controlled to allow precedence to voice traffic when required.
  16. #36  
    Number portability will not be a factor as to when they are going to release the 600 for TMo. Number portability is only in effect in certain major markets on the 24th. For my county in WA it won't be available until May. Personally, I'm not waiting for TMo to come up with a release date, I'll take the Cingular and get my rollover minutes. TMo needs to learn to give their long standing customers a break on phone upgrades. I've been a customer for about 4 years now, and am going to switch for these reasons.


    Have they released it now.......how bout now.....and now????
  17. #37  
    i stopped in a t-mobile store yesterday and on a whim if they had the 600. to my suprise they said they should of gotten them that day. she said to check tomorrow
  18. #38  
    Originally posted by tberidon
    i stopped in a t-mobile store yesterday and on a whim if they had the 600. to my suprise they said they should of gotten them that day. she said to check tomorrow
    So have you called them yet?!?!?
  19. #39  
    Originally posted by WeeBitObsessed
    Mid-December..... I'll let you all know why as soon as I can confirm.... but the date has definetly been pushed off

    -Mike
    WBO,

    did you confirm?
    Felipe
    On the road to 5,000 posts
    Life is what happens between Firmware releases.
  20. #40  
    Originally posted by silverado

    ... I'm looking forward to GPRS on the 600 on T-Mobile, which is faster than the 270 AND would take advantage of T-Mobile's image compression.
    Do you mean that http requests go through a proxy with T-Mobile regardless of the browser that's being used? Does image compression always happen with T-Mobile?
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