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  1. #141  
    Treo 600 with USB cable - Back Ordered

    Dec 1, 2003 9:18 pm - Left FedEx Ramp - SALT LAKE CITY UT
    8:25 pm - Arrived at FedEx Ramp - SALT LAKE CITY UT
    7:51 pm - Left FedEx Origin Location - OREM UT
    11:00 am - Picked up by FedEx - OREM UT
    Treo Stylus 3-pack - Shipped
    Treo Stereo Headphone Adapter - Shipped


    Since **they** decided to do partial shipments, how will this jive with the return policy for items ordered directly from Handspring since I can't use the stylus or headphone adapter until I get the Treo (just a thought???)
    Last edited by BustAGroove; 12/01/2003 at 11:36 PM.
    BAG's Treo-Hip-Lography**Treo 600>SideKick #6****Signup for UPOC-Handspring Treo 600
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  2. #142  
    Just to tease me a bit further, HS has decided to send me a "Getting Started with your new Treo" email despite the Treo being the item not yet shipped. Sigh... any other partial order victims get this email?

    S
  3. #143  
    Originally posted by spiffyguyc
    Just to tease me a bit further, HS has decided to send me a "Getting Started with your new Treo" email despite the Treo being the item not yet shipped. Sigh... any other partial order victims get this email?

    I got that email too.... Today, 8:51 PM
    BAG's Treo-Hip-Lography**Treo 600>SideKick #6****Signup for UPOC-Handspring Treo 600
    <a title="Subscribe to BAG's TextAmerica Blog" href="aim:goim?screenname=blogchangebot&message=subscribe+http://www.bustagroov.textamerica.com"><img src="http://www.neuronwave.com/bcb/bcblogo.gif" border="0" vspace="2" hspace="2"/></a>
  4. #144  
    Yeah, I got the e-mail too, and am just thrilled they are shipping me the stupid headphone adapter. I really appreciate that handspring. The thing that bothers me is the I didn't order any service with my phone, and it tells me all about the new number I will have, etc. If they signed me up for service, I am gonna be really mad. Wonder how long they intend to keep everything "backordered?"
    <c>Searching for happiness. 33 pdas later I find the GSM Treo 600. Now Ebayers love my pdas. I love my Treo...
  5. #145  
    I just want to know why those of us who ordered accessories are apparently getting screwed, while those who ordered up to 2 weeks later are receiving their Treo-only orders. I've tried to be extremely patient until this point - reading this thread for a couple of weeks but not participating, holding back the urge to call Handspring - I figured, "at least they're doing things first-come, first-serve, and it'll ship when it ships. The CSRs probably can't do anything for me, nor should they really." But the fact that there appears to be no logical process to things once orders hit the warehouse is really disconcerting. Pretty soon I'll be leaving the country for a few months, so I am *not* appeased with a charging cable if it means that my Treo gets bumped to the bottom of the pile. Has anyone contacted HS about this? I really don't have the time this morning, but I'm going to try to talk to them later in the day.

    S
  6. #146  
    I just got off the phone with a HS CSR. He told me that if you ordered over the phone you got priority, and that was why people have already received theirs that ordered later than we did (I ordered on the 12th.) Then he promised I would have it next week. This is a totally different story from what I got the last time I called. Then he said "Well, I have some good news, your order has partially shipped." I then asked him how that was good, cause I didn't see how the accessories to the device did me any good if I didn't have the device. He had no answers! Man! They just tell lies to get you off the phone! Why are we giving them our money then?
    Oh yeah, its the best thing out, and we are like a cult following, and they know they can screw us over, we'll nurse our wounds, and still give then $400!!!!
    <c>Searching for happiness. 33 pdas later I find the GSM Treo 600. Now Ebayers love my pdas. I love my Treo...
  7. #147  
    I ordered ONLINE 11/24 and mine shipped before yours...that csr is talking out of his a$$!! Over the phone orders taking priority...pah-lease!
  8. #148  
    I was talking with my credit card company on another matter this morning. PalmOne has authorized (but not charged my card for the purchase). The credit card CSR said PalmOne has 30 days to actually charge the card after the date of authorization. That means I could stay at "awaiting shipment" for a long time to come.
  9. #149  
    Originally posted by stephman
    I ordered ONLINE 11/24 and mine shipped before yours...that csr is talking out of his a$$!! Over the phone orders taking priority...pah-lease!
    Glad you received yours, although I'm one of the ones who has not yet. I ordered mine online the evening of 11/20.

    Mine, like others, quickly went into "CC Approved", then "Awaiting Shipment" over the Thanksgiving holiday. The weird thing is, one of the numerous daily times I check the status, it has gone from "Awaiting Shipment" back to "CC Approved", then back to "Awaiting Shipment". Because this happens quickly, I'm wondering how many times it has waffled between the two statuses. Has anyone else seen this happen to their order?
  10. #150  
    just as long as they dont double charge us for shipping those accessories! I too ordered a headset... I was tracking it on fedex.com all excited because I didnt realize it WASNT that phone. It went from Utah yesterday to NJ this morning, that's pretty fast for Fedex Saver. But yeah, they're retarded for sending accessories before the phone. I just hope we get the unit soon!
  11. #151  
    ordered 11/04 FINALLY GOT IT ON Dec. 1 around 2:00pm So far I am happy with the device, easy to use, sturdy, and it rocks!!!
  12. #152  
    Called HS again, just to see what someone else would tell me. I told him that while some people are getting phones, others are getting accessories. I asked him why I got sent a stupid adapter, and his answer was because that is "all they have." He really said "they" and says he doens't know anything because that is the shipping department's issue. I asked to speak to the shipping deptartment, and no one would transfer me. Soo tired of the lies...
    <c>Searching for happiness. 33 pdas later I find the GSM Treo 600. Now Ebayers love my pdas. I love my Treo...
  13. #153  
    My friend got his treo 600 today... He ordered on 11/26 via the upgrade offer for Cingular....

    I ordered on 11/17... still at awaiting shipment...

    :-(
  14. #154  
    Don't you just love the randomness of the process. Nothing like combining long delays with complete randomness in terms of how they fill orders.
  15. #155  
    Hey everyone... I noticed that HS today updated their "When will my order arrive?" page to indicate that all orders received (for all Treos/Carriers) prior to Nov. 30 will ship by Dec. 8. All orders received in December, it seems, will ship within a week of the order being placed.

    This looks like a pretty clear signal that the stock situation is improving... hopefully we will all have our new toys by the end of next week

    Out of curiosity, I would love to know if anybody's Treo has shipped since those of us with partial shipments started receiving the "backordered" message - around 10PM (EST) last night. This could tell us whether there is a steady trickle of new units coming in, or if they are all backordered and have a truckload expected (apparently) sometime before the 8th.

    S
  16. #156  
    It's funny how the shipping times stack up.

    I get the e-mail stating that my accessories shipped at 8:30pm EST and they arrive by 9:00am the next day.

    Handspring/pa1mOne has a shipment of Treos heading to them at some point and they give a week for it to show up.

    Here's a suggestion for pa1mOne:

    Have the guys loading the Treos on the truck at the source mislabel them as freaking stereo headset adapters so they'll make it to you in a day - then slap on a new addressing label and SEND ME MY DAMN PHONE!

    No, really, I'm calm.
  17. #157  
    Any movement in TREO orders...????
  18. #158  
    Last week I was told by a rep that is would be the 8th when the truck arrived. I posted that info on this thread already. Glad someone can confirm it.
    <c>Searching for happiness. 33 pdas later I find the GSM Treo 600. Now Ebayers love my pdas. I love my Treo...
  19. #159  
    This goes against what is now reported on Handspring.com in the "special shipping message" section. They are now reporting that all orders from before Nov 30 will ship between Dec 1 - 8. I hope that the truck showing up on the 8th is incorrect. I'm gonna buy a punching bag and write palmOne on it really big then take out some frustration for a while. Be right back...
  20. #160  
    I'm in a similar "Order Partially Shipped" holding pattern. The accessories shipped 12/01 and arrived 12/02...oh boy

    Order Date: 11/24/2003 09:55:20 AM
    Order Status: Order Partially Shipped

    Treo 600 with USB cable - Cingular Wireless $399.00
    Back Ordered

    Treo USB Docking Cradle $29.99
    Shipped

    Treo Stereo Headphone Adapter $5.99
    Shipped


    Who knows, maybe T-Mobile will start taking orders before the Cingular shipment?!?!
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