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  1.    #1  
    anybody else getting this message? ive been getting it for the past 2 days, and it sorta came from nowhere:

    error: connection timed out. please try again. (0x1231)

    there was a problem connecting to the internet. a ppp timeout or authentication error may be due to a problem with your isp/network preferences.

    to check your isp/network preferences, tap prefs from the application launcher and select netowork. make sure that you have the correct service selected and check your username, password, and other settings.

    ---

    this came out of nowhere, and im wondering how to remedy it? selecting network doesnt do anything, because my tmobile plan is locked or whatever.
  2. #2  
    Same thing just started happening to me. Spent time on the phone with T-Mobile trying to fix it. Popped my SIM card into my
    Wife's Treo (she's done the upgrade but we don't have GPRS
    on her account.) Works like a champ on hers. Smells like
    hardware to me.

    Opened a call with Handspring. Will keep you posted.
  3. #3  
    Handspring is replacing my unit. I'm glad we had my wife's Treo in the house. The fact that I can demonstrate that transferring the SIM to her unit and connect pretty much confims that my unit is kaput. I still had to go through some gyrations with doing lots of hard resets and running the 1.1.1 updater a half dozen times, but these support people have to follow their procedures.

    Will post again when the new unit arrives.

    Ever fix your problem?
  4. #4  
    Got rid of x-master and expired cell plan demo and it fixed mine.
  5. #5  
    I'm fully licensed for Cell Plan. On a whim I tried deleting it and X-Master. No Dice. Should have known because we did a hard reset while I was on the phone w/ handspring and I still could not
    connect.

    My wife called to say the replacement unit arrived today (damn fast!) Will post again with followup this evening.
  6. #6  
    New unit fixed the problem. I'll probably buy an extended warranty. I think it's a good investment for those of us who got our Treo's cheap. I diddn't get the $99 deal, but I still got a bargain ($150 after rebate at Amazon).

    For all the complaining, I think Handspring's service is great.
    Last edited by echaban; 01/15/2003 at 08:55 PM.

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