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  1. Theta's Avatar
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       #1  
    I have read the threads relating to this subject, but I haven't seen anyone list the following problems:

    I am trying to use a "qnc" connection, for accessing the internet.

    I added the "qnc" service type as suggested. I can not add the scripts as suggested, because no matter what I do, after I add the second at$... command, and click continue, the second command gets wiped out.

    When I try to connect, at first I would get a "PPP timeout error". I called Verizon service, and asked them to make sure I had Data services on my account (I recently upgraded from a Kyocera 6035 and had no problems using "qnc" and EudoraWeb and EudoraMail).

    After the first technician helped me, the error message is "Please check your username and password and try again." And some additional information about how my wireless carrier might not support dial in connections.

    Anyone else seen this problem, and know a work around? They passed me up to a Wireless Data specialist and said that the Treo600 absolutely needs a data plan to connect to the internet. And with as little as I actually use wireless internet, I can't see spending a minum $25 a month for 5Mb of data.

    Thanks for any help you can provide
  2. fmcgirt's Avatar
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    #2  
    First, I have the National Access plan that allows data and voice minutes to be shared because I don't use the wireless internet much either but I do a lot of traveling from NM to OK to NC so I need a national plan.

    The thread that I would suggest looking at is

    http://discuss.treocentral.com/showthread.php?t=54464

    If you read it all the way through I think you can get your qnc connection to work. I have connections to National Access, qnc, and my local dialup ISP working. But I do not use a script for ANY connection. When I tried using scripts, I couldn't get anything to work. Scripts are a little tricky to enter. You really have to keep hitting the end button to get a line to register and to give you choices for the next line.

    Also in the beginning I had to do a soft reset after a NA connection to get a qnc connection to work and vice versa. Now everything seems to work fine so I don't know what that glitch was.

    If you have any specific questions after reading the above thread, please ask.

    Good luck,

    Frank McGirt
    fmcgirt@mac.com
  3. Theta's Avatar
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       #3  
    After a few days of frustration I finally went into my local Verizon store. Waited on a manager there that is a friend of a friend.

    He said he knew the PDA/smartphones could connect to the internet just using minutes (qnc). He then started to program the phone - got the same error messages I would get "Error PPP timeout".

    He called am employee of his who had the day off. The employee is a big PDA/smartphone guy, and asked him how to get the phone to work - like my Kyocera 6035 would work.

    The employee said that at some point in the last few weeks, Verizon locked down the dial in (#777/qnc) access to the internet on phones based on their ESN. Basically all new/advanced PDA phone will be only able to connect to the internet using one of the National Access plans.

    I was then walked through the pricing plans (5Mb per month for $25, or unlimited to $45). He also suggested a bluetooth or wifi card. I explained the problems there. I explained how I had set up the phone to connect via my home LAN over the USB cable, but this doesn't help me out on the road.

    So since I don't even use wireless internet on my phone on a daily basis, and then usually only to check my email, I decieded to purchase a nation wide dial up isp account.

    Found one for $5 a month (billed monthly, not a year or two in advance) and a $8 setup fee - even comes with 2 more email addresses. Once I found the ISP for me, I was up online with my Treo in under 10 minutes. At least now I can use the wireless internet functions of my phone on nights and weekends with no limit on time and data downloaded, all for $5 a month.

    People should consider this alternative if you don't need an always on, or to routinely use internet features during peak hours. Send a message to Verizon that they need to bring their wireless data packages costs more in line with other providers.

    I do appreciate the posts here though, I've learned how to do more with this great phone then I thought possible.
  4. fmcgirt's Avatar
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    #4  
    Glad you are satisfied. I got the National Access plan (which is the same as the National Single Rate except I can share voice and data minutes) because I felt the data plan rates were too high for my limited use. The NA plans are nice because you can get higher data rates than either qnc or ISP dialup as long as 1x data service is available - and if not I can always fall back to qnc or ISP dialup.

    FRank
  5. #5  
    Jumping on this thread a little late. Just an FYI. I am in Charlotte, NC on Verizon. I use QNC on the weekends and evenings when time is free, and then have a 5 meg plan that I use during the day. QNC seems to work fine, so if they are indeed cutting people off from using that it has not affected me. Setting up qnc was a breeze, did not have to use any custom init strings, just made a new connection and used the normal qnc login.
  6. Theta's Avatar
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       #6  
    Two possibilites as I see it:

    1- Because you have a NA plan, you can access through qnc.

    2- They are locking out based on device serial numbers. Is your Treo a native Verizon one, or a Spint transfer. How long have you had your Treo?

    I just got my Treo here in Phoenix AZ direct from PalmOne last week.


    There should be some logical reason why some can use qnc, and some can not.

    Region? Serial #? Native Verizon device?
  7. fmcgirt's Avatar
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    #7  
    Now I have the Verizon version of the 600 which I bought from Verizon soon after they came out in July. Previously I had hacked a Sprint version to work on Verizon and with it was also able to connect with NA, qnc and ISP - but I had to use scripts. Before that I had the LG4400 and was able to get the same connections through my laptop (and Tungsten C) using the 4400 as a wireless modem. One thing was kind of strange though when I first hacked the Sprint version of the 600 I was able to upgrade to it online from the Verizon web page but when I changed to the Verizon version I could not upgrade online but had to speak to a CS person. I insisted that I only wanted to change equipment and wanted no changes made to my plan and she was very happy to do that.

    I suspect with a NA plan you can do pretty much what you want with data services but Verizon may well be locking out devices now according to ESN numbers. I know that on a thread in this forum people were mentioning not being able to activate the Sprint version of the 600 any longer on Verizon and some other Sprint phones as well. Someone also mentioned that as of the middle of Aug that phones without GPS would not be activated any longer. And still others have been successful in getting MOU (data and voice sharing minutes) added to America's Choice plans while others have not. So who knows what is really going on????

    Since one cannot seem to get the same story twice out of Verizon CS people, I don't know how much of all this is fact or rumor. Hopefully it will all shake out before too long. I do know that we have gotten a couple of mailings from Verizon concerning my wife's line advising that she should change from NA to an AC plan because of the better deal on minutes. But we were reluctant to do that since she also connects to the internet with her laptop using her 4400 and were afraid we couldn't get MOU added to her account if she changed plans. I just feel as long as we keep the NA plans that we will have data services with the smallest amount of hassle. However they might start limiting the NA plans to PDA/Smartphone users and we would be out of luck with her 4400. Sprint, I think, is doing some policing of plans that share voice and data minutes to prevent large amounts of data usage, but I don't know how much.

    Hope it all works out for you - the Treo is really a nice compromise between phone and PDA and I have had no problems with either my Sprint or Verizon versions. The reception with the phone is just as good or better than my old 4400 and A530. So no way would I want to go back.

    Frank

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