MoreStocks not working after 1.3.5 update?

pieler8 · 12/29/2009, 10:30 AM

Does anyone else have an issue with MoreStocks not working after the 1.3.5 update?

Error : An error occurred while activating Palm Synergy

Thanks

MoreSolutions · 12/29/2009, 02:11 PM

We haven't seen this issue in our testing with webOS 1.3.5. Can you try these steps and reply with your results?

1. Open the Calendar app and go to Preferences & Accounts from the app menu
2. Choose the MoreStocks calendar account (near the bottom)
3. Tap "Remove Account" to delete it
4. Try launching MoreStocks again

If it still doesn't work, delete the MoreStocks app and then download it again from the App Catalog (you won't be charged again if you have the paid version). As long as you enter in the same phone number while registering your profile, your stock portfolio will be automatically restored.

Please let me know if it works.

pieler8 · 12/29/2009, 04:39 PM

That worked perfectly. Everything is working now. Thanks!

MoreSolutions · 12/29/2009, 05:34 PM

Quote:

Originally Posted by pieler8

That worked perfectly. Everything is working now. Thanks!

Glad I could help!

12/29/2009, 10:30 AM	#1 (permalink)
pieler8 Member Join Date: Jun 2009 Location: Philly 'burbs Posts: 81 Likes Received: 0 Thanks: 19 Thanked 6 Times in 5 Posts	MoreStocks not working after 1.3.5 update? Does anyone else have an issue with MoreStocks not working after the 1.3.5 update? Error : An error occurred while activating Palm Synergy Thanks
	Liked by

12/29/2009, 02:11 PM	#2 (permalink)
MoreSolutions Member Join Date: Jun 2009 Posts: 340 Likes Received: 2 Thanks: 1 Thanked 68 Times in 56 Posts	We haven't seen this issue in our testing with webOS 1.3.5. Can you try these steps and reply with your results? 1. Open the Calendar app and go to Preferences & Accounts from the app menu 2. Choose the MoreStocks calendar account (near the bottom) 3. Tap "Remove Account" to delete it 4. Try launching MoreStocks again If it still doesn't work, delete the MoreStocks app and then download it again from the App Catalog (you won't be charged again if you have the paid version). As long as you enter in the same phone number while registering your profile, your stock portfolio will be automatically restored. Please let me know if it works.
	Liked by Thanked By: pieler8

12/29/2009, 04:39 PM	#3 (permalink)
pieler8 Member Join Date: Jun 2009 Location: Philly 'burbs Posts: 81 Likes Received: 0 Thanks: 19 Thanked 6 Times in 5 Posts	That worked perfectly. Everything is working now. Thanks!
	Liked by

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