Results 1 to 2 of 2
  1.    #1  
    Hi, I have an LG49UB850V running the latest firmware, 05.00.20

    I have had no issues with the Netflix app previously. I launched the app today however and it asked me to sign in. I did and then got the following message.

    "The login information you entered does not match an account in our records. Remember your email address is not case-sensitive but your passwords are."

    I am definitely entering the correct sign in details, email and password. I can login to Netflix on my other devices with the same account information without a problem.

    So far I have uninstalled and reinstalled Netflix, but this has made no difference.

    Please help. Thanks.
  2. coyzer's Avatar
    Posts
    8 Posts
    Global Posts
    18 Global Posts
    #2  
    I had to do a full "return to initial settings". Although the whole tv seems to run better since. TV had to relearn connections and full retune,

    Sent from my HTC One_M8 using Tapatalk

Similar Threads

  1. netflix keep losing login info
    By red_sun99 in forum LG webOS TV
    Replies: 4
    Last Post: 06/05/2015, 04:25 PM
  2. Replies: 21
    Last Post: 03/21/2012, 07:56 PM
  3. Netflix.... MyQ or netflix site
    By StoneRyno in forum HP TouchPad
    Replies: 0
    Last Post: 09/01/2011, 02:06 PM
  4. can not login to facebook just says "login failed"
    By mexclean in forum Palm Pre and Pre Plus
    Replies: 3
    Last Post: 02/16/2010, 11:40 AM
  5. Need name for Netflix App
    By mosdl in forum webOS Apps & Games
    Replies: 113
    Last Post: 08/25/2009, 11:06 PM

Posting Permissions