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  1.    #1  
    Hi

    I have a problem with my Veer and would appreciate your help. My phone wont do a manual backup. It says preparing then starts but then gets stuck midway through. I tried several times and it always gets stuck on the same position without completing. I waited 5 minutes and no progress. There is no notification like "Backup failed" the backup simply doesnt go through. I then abort the process.

    I tried several times, however only on the same wifi connection. Restarted the phone.

    What should I do? Is 5 minutes of waiting not enough? I'm too afraid to turn auto backup off because it will delete the backup and if the next backup doesnt come through I will end up with nothing.

    Last automatic backup was 2 days ago, but the phone was offline today the whole day.

    Thank you!
    Last edited by roughty; 09/21/2013 at 12:57 PM.
  2. #2  
    What time was the last autobackup?
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  3. #3  
    Quote Originally Posted by alanmorford View Post
    What time was the last autobackup?
    Quote Originally Posted by roughty View Post
    Last automatic backup was 2 days ago, but the phone was offline today the whole day.
    (That might have been an edit.)

    Did you do anything out of the ordinary 2 days ago? Also, I recommend checking logs.
  4.    #4  
    I noticed immense battery draining a day and a half ago. Battery lost 1% per minute in use. I searched the forum, tried almos everything until I found two threads suggesting that failed backup could be a cause.

    Went into backup app and saw nothing out of the ordinary. I still made sure to run a manual backup which stuck and I aborted the process. Since then battery is better than before. Only 1% loss per hour if wifi and everything else turned off which is great. But no manual backup works and no autoupdate since then.

    Im afraid I am not at all familiar with logs and the like.
  5. #5  
    No I actually meant the time not how many days.
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