This has become a common problem with the Veer, where it won't back up. I contacted Hp and they informed me that there is an app called Backup Fix. I could not find it in the app store so they sent it to me. Here is the link although I must warn you it does say to only use the app if told to by a Web OS rep. http://developer.palm.com/appredirec....app.backupfix Good luck!