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  1.    #1  
    Last night my touchpad froze while I was looking on amazon. I did a force shut down and when I went to start it back up it would not move past the hp logo screen. I read on here to download the webos doctor but I dont know what version to get. Also I dont know if this makes a differance but when i plug it in to my computer I get a pop up telling me to install the palm driver but I dont have anything like that to install.

    Any advice is much appreciated. Thanks in advance.
  2. #2  
    Have a look here for your webOS 'Doctor' version before you download it:

    WebOS Doctor Versions - WebOS Internals

    Unless you have a '4G' Touchpad, it is likely that your version is: Tablet/Wifi only/Version 3.0.5

    If the Tablet is not booting properly, it will probably not be possible for your PC to apply the correct ('Novacom') drivers for it.

    You will also need a recent version of 'JAVA' installed on your PC in order to 'Doctor' your Touchpad successfully.

    Hope that helps & good luck with the restoration!


    TP 32Gb 4G. 3.0.5 / CM10. ~ Pre3 16Gb GSM. 2.2.4. ~ TS2 BT Audio-Dock ~ HP iPaq. hx-2790b.
    TP 32Gb Wifi. 3.0.5 / CM10. ~ Veer (Wht.) 8Gb GSM. 2.2.4. ~ HP Omen-15-5206tx. 256Gb SSD. i7-O/C@3.39Ghz. Win10.

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