Originally Posted by KoaFeliciano
We apologize for this inconvenience. I'd like to help bring some closure to this issue. Please log a support request with us and forward the email confirmation of your Zite app purchase so I can look into this for you. You can log a support request at the top of our Support Center here: support.openmobileww.com
Also, when a support request is marked closed, it doesn't mean we won't work on it any more. All you have to do is respond to the ticket and it will be re-opened, where we will continue troubleshooting.