10/30/2013, 04:00 PM
Originally Posted by John Steffes
You're welcome. You raised some valid concerns and I am glad I had the opportunity to address and satisfy them. I was sincere when I thanked you for keeping an eye out on behalf of developers. After all, OpenMobile is in the software industry as well!
Let me address your additional concerns here:
1. Regarding developer payments: The OpenMobile relationship with a partner app store or distributor should not change the financial agreement that a developer has with said partner. If a developer was receiving 70% of net revenue from one of our partner app stores before being distributed to OpenMobile, that is what they should receive afterwards as well - as long as that is what the developer's agreement with our partner says. (I certainly can't speak for every possible agreement, though.)
Please bear with me while I put on my marketing hat for a moment here and add that ACL enables the apps from these developers to work on devices never before reachable or compatible, so the net result (no pun intended) should always be additional installs, users, sales, revenue, etc.
2. Regarding app pricing: OpenMobile carries through the price of each app from our app store partner who supplied the app. In the case of a direct developer relationship, the developer sets the price of their app in the AppMall. So, assuming the developer sets their prices equally in all stores in which they list their app(s), the price of said app(s) in the AppMall should be the same as you'll find elsewhere.
Putting on my marketing hat again: This means that in the AppMall you're going to get the best price for apps that are validated to work on ACL-powered devices. And we're adding quality content as quickly as possible so that you can find everything you want in one place.
3. In terms of the transaction security: We have chosen PayPal's as the AppMall's credit card processor, largely because of their stature in the industry and their security-conscious approach. In addition, part of our reasoning with this was due to PayPal's special micro-transaction rate, among the best/lowest in the industry - which is best for OpenMobile, our partners, and of course developers. In order to be compliant we do not store nor retain credit cards in our system - ever; they merely temporarily pass through our APIs to PayPal's APIs in an always-encrypted fashion. Future purchases are enabled via encrypted and authenticated tokens from the processor (PayPal) and do not rely on the credit cards.
Hopefully I've answered your questions. I'm going to suggest to our support team that they consider some of the above for our support FAQs.
Thanks so much, and please keep the questions coming. (As if this group needed encouragement...!) I love hearing from customers, users, and developers and use every opportunity to improve our products!