01/20/2013, 02:35 PM
Hello, from my username you see I'm a TouchPad owner from Day 1 of its release. Today my TP is stuck in my first real probably with it since buying it.
I connected it to my iMac to load a movie file to it. Shortly before the movie file was fully loaded, I got an error on both my iMac and TouchPad that the TP had dismounted improperly. I didn't touch it but somehow the connection was prematurely broken. I pressed the center button to try and swipe off the error message but nothing happened. So I did a reboot, pressing the center button and power button at the same time for 15+ seconds.
Now, I have a boot up screen, black with the HP logo in the center as it's supposed to, BUT NOT PULSING as it's supposed to. In fact, it's frozen in that screen. The first time, after about a minute's wait, I force another reboot, but got the same frozen HP logo screen.
I then plugged it to a power outlet via my power charger cord and force rebooted it. Same thing,
I've let it sit for five minutes now and nothing's changed. I searched the internet for solutions but most hits I get are related to a low battery level issue. That's not the case with mine; I leave mine on its Touchstone base overnight every night. So it was at near 100% this morning.
Any suggestions and aid would be GREATLY appreciated. At this point, I'd hate to get an iPad; it's a matter of principle (and a lot financial ). Thanks in advance!!