OK, my touchpad has serious issues hopefully someone can help me fix it! The touchpad once turned off loses all data and when turned back on takes me to the startup wizard like it was a new from factory. (asking which language, country, etc.) If I select the language, country, reconnect it to my wireless internet and then log into my webos account it will let me select the touchpad from my account to restore it. Once it is restored it works ok, but as soon as I turn if off or restart it, it takes me right back to the beginning again like it is a new touchpad.
I downloaded the webos doctor 3.0.5 and tried running it. I push the volume up button and power button to get the usb symbol on the screen, connect the USB cable to my computer and webos doctor gets to 4% then the USB symbol on the screen goes away and starts to boot (showing the hp logo). I've tried the webos doctor multiple times with the same result.
Does anyone know how I can fix this issue?