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backup failed
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Old 12/02/2012, 08:38 PM   #1 (permalink)
riw
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my last backup was 5/8/2012. I need to do a reset (erase apps and data) but don't want to do this until I can figure out the backup issue. Tried a hard reset. Signing into HP webos account etc. Any ideas?
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Old 12/02/2012, 08:49 PM   #2 (permalink)
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Maybe try looking here first? HP\Palm Backup Not Working?????

If i remember correctly, the readers did offer some hints on what to do. It's a serious and well known issue, so we are all kind of paying attention to it... but in my case, not enough to give you a ready fix instantly


P.S. What you can do is copy the Touchpad's objects.db using the webOS Quick Install, because the regular Backup only backs up your Notes and Calendar. Objects.db has nearly everything that is stored by apps in the global database.

Last edited by Remy X; 12/02/2012 at 08:57 PM.
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Old 12/02/2012, 09:10 PM   #3 (permalink)
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To back-up your objects.db, you will need to use webOS Quick Install. If you don't have it, download a copy and make sure you have the latest version of Java on your computer. If Java is outdated, grab the new version on java.com, uninstall the old, and load the new.

Once you have that done, put the Touchpad into Developer Mode by entering the Konami code:
Code:
upupdowndownleftrightleftrightbastart
in the "just type" box and then clicking the "Developer Mode" icon that will appear.

Plug the mini connector into the Touchpad and open Quick Install. A screen will appear saying that no device is connected. Now connect, and press cancel on the Touchpad when the Touchpad offers the USB Drive mode. Click, click, click OK under Quick Install until the Touchpad is detected, then click "recieve file" and enter the following path:

/var/db/main/objects.db


Select the download location and click ok. Now you should have the file on your computer.

Since i've typed this from memory, if anything is not clear, feel free to ask. I should just write out the proper procedure with screenshots next time and post it somewhere for future reference.
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Old 12/03/2012, 11:50 AM   #4 (permalink)
riw
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Thanks, I don't have time to try today but I will try tomorrow.
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