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Can't log into palm webos profile account for new touchpad?
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Old 11/09/2012, 10:06 AM   #1 (permalink)
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Has anyone experienced this issue? I recently received a replacement touchpad for my previous one that was under warranty for another 60 days. When I tried to log into it to restore my settings/apps, it wouldn't work. I'd get sign-on failed, I tried changing passwords and even the email user id and still can't log in. It also looks like I can't create a new profile as well...

The support line I called previously is no longer in service either...
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Old 11/09/2012, 08:57 PM   #2 (permalink)
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Quote:
Originally Posted by jcf118 View Post
Has anyone experienced this issue? I recently received a replacement touchpad for my previous one that was under warranty for another 60 days. When I tried to log into it to restore my settings/apps, it wouldn't work. I'd get sign-on failed, I tried changing passwords and even the email user id and still can't log in. It also looks like I can't create a new profile as well...

The support line I called previously is no longer in service either...
Phone support is no longer available. All support has moved to email support.
Palm Support : TouchPad (Wi-Fi) -
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Old 11/09/2012, 10:02 PM   #3 (permalink)
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Grrrr, HP. First they stopped the chat and made people pay $15 to talk to them, and now they won't talk to anyone anymore. In warranty only, folks. Looks like they're really trying to wash their hands clean from webOS. Hopefully Open webOS fares better.
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Old 01/30/2013, 06:35 PM   #4 (permalink)
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Reset touchpad now can't sign in reset password still says unable to sign in. Any help would be great. Mike
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