I really need help. I tried TROSS solution but it didn't work. I'm not sure I did it right..I would hope my webos family cound advise me what to do. Do I send it in to Staples and hope they don't send it back like Best Buy. I have searched the forums for a fix. Do I finally give up on webos like so many more. Turn in my pre and touchpad ,oh what to do. If I do a factory reset will that make my wifi work. I have to listen to my wife brag about her ipad. Pleasee help meeeee.