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  1.    #1  
    My Touchpad won't charge. It won't turn on. I tested the charger with my phone and it does work. What could be wrong?
  2. #2  
    Quote Originally Posted by astraith View Post
    My Touchpad won't charge. It won't turn on. I tested the charger with my phone and it does work. What could be wrong?
    I take it you've tried the holding the home and power button thing already? If not, make sure you hold it for up to 20 seconds to see if you get any response...
    Touchpad 4G, Pre3
  3. #3  
    the touchpad might have discharged to a critical level. Try connecting it to USB, not charger but the USB port on your computer and leave it there for 24 hours or so.
  4. oyj
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    #4  
    Hit menu key at least 16 times while hold pressing power key, you will see that TP will reboot...have a try!
  5.    #5  
    Quote Originally Posted by steven_farkas View Post
    I take it you've tried the holding the home and power button thing already? If not, make sure you hold it for up to 20 seconds to see if you get any response...
    Thanks! I didn't know about that! And it worked. :-)
  6. #6  
    Quote Originally Posted by steven_farkas View Post
    [...] holding the home and power button thing
    Ah! Thank you so much. I didn't know about this either and thought it had bit the dust.
  7. #7  
    Yep. This was my first encounter with this issue since purchase in August 2011. Power and home button for about 20 seconds brought up a text screen that said to plug it into the wall outlet (not the USB nor the charging stand). Then it went into reboot mode. It is at 9% after a few minutes and working.

    This is pretty frustrating since it was 75% charged when I turned it off yesterday. I suspect we are seeing the beginning of the degredation of the battery and/or its ability to communicate with the power management software. One foot in the grave....
    Palm III>Palm IIIC>Treo 650>Treo 750>Palm Pre>TouchPad & Pre 2 Galaxy S4 & iPad 4 32GB
  8. #8  
    Quote Originally Posted by oyj View Post
    Hit menu key at least 16 times while hold pressing power key, you will see that TP will reboot...have a try!
    this works...
  9. esqueue's Avatar
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    #9  
    Quote Originally Posted by oyj View Post
    Hit menu key at least 16 times while hold pressing power key, you will see that TP will reboot...have a try!

    Oh, sh**. This worked.
  10. #10  
    OMG that worked !!!
  11. #11  
    Quote Originally Posted by steven_farkas View Post
    I take it you've tried the holding the home and power button thing already? If not, make sure you hold it for up to 20 seconds to see if you get any response...
    this worked! thanks
  12. #12  
    I am trying to get my fresh-from-the-box TP set up before the servers go away and can't get the thing to turn on.

    I have charged it overnight using the HP wall charger. No luck.

    I plugged it into my PC overnight. Still nothing.

    Tried holding the power and home button simultaneously, and the reboot with the home key... Zip...

    The home button flashes back and forth while it is plugged in, if that is useful...

    Thoughts? Thanks!
  13. #13  
    Quote Originally Posted by Bayouth View Post
    I am trying to get my fresh-from-the-box TP set up before the servers go away and can't get the thing to turn on.

    I have charged it overnight using the HP wall charger. No luck.

    I plugged it into my PC overnight. Still nothing.

    Tried holding the power and home button simultaneously, and the reboot with the home key... Zip...

    The home button flashes back and forth while it is plugged in, if that is useful...

    Thoughts? Thanks!
    Thus is exactly the issue I am facing. Any help greatly appreciated.
  14. #14  
    Quote Originally Posted by steven_farkas View Post
    I take it you've tried the holding the home and power button thing already? If not, make sure you hold it for up to 20 seconds to see if you get any response...
    Have you tried a different cord, not the power supply. I have (2) Touchpads, I found out the cords go bad quick. It will work on a cell phone, but not the TP. Use your cord from your cell phone and see what happens.

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