Results 1 to 8 of 8
  1. RMB175's Avatar
    Posts
    418 Posts
    Global Posts
    447 Global Posts
       #1  
    I recently noticed that webOS backup is failing for my touchpad, v3.0.5.

    The last successful backup was on 4/20.

    Anyone else facing this issue?

    When I try to manually run the backup, it fails.
  2. #2  
    For me the same on my Pre3 (O2 Germany).

    -- Sent from my Palm Pre3 using Forums
  3. #3  
    No problem here... last backup on the 23rd of April

    (In Canada)
  4. iharley's Avatar
    Posts
    61 Posts
    Global Posts
    84 Global Posts
    #4  
    My last back up was 4/22, and I got a failed back up today.
    Sprint Prē & Pixi, and HP TouchPad
  5. #5  
    We are actively researching an issue where devices are not backing up (or restoring) on the production environment. Please bare with us while we perform this research.

    We currently do not have an estimated time of resolution, however it is advisable to avoid wiping (and attempting to restore) your device until a fix is put in place.
    Ex HP webOS Tech Support

    5Ts: Five ways to get your webOS tablet working again: http://www.hpwebos.com/5Ts

    6Ts: Six ways to get your webOS phone working again: http://www.hpwebos.com/6Ts
  6. #6  
    my last successful backup was 4/22 for both the Pre2 and TP, getting failed backups now. Thanks for the update HardBeatZ!
    Long Time Palm and Sprint User!

    IIIxe, Tungsten T3, Samsung SPH-i500, Treo 700p, 755p, Centro, Palm Pre, Palm Pre+, 2.2.4 Franken Pre2 and a Touchpad!
  7. #7  
    This issue (in theory) should be resolved now. Please report any on going backup or restore issues to HP Support.
    Ex HP webOS Tech Support

    5Ts: Five ways to get your webOS tablet working again: http://www.hpwebos.com/5Ts

    6Ts: Six ways to get your webOS phone working again: http://www.hpwebos.com/6Ts
  8. RMB175's Avatar
    Posts
    418 Posts
    Global Posts
    447 Global Posts
       #8  
    The issue has been resolved for me. I was successfully able to backup my touchpad this evening.

Posting Permissions