04/18/2012, 01:53 PM
I sent in a dead 32GB touchpad (a customer's, not my own thankfully) for repair. The repair itself was easily arranged, the shipping box came the next day, and I got the touchpad back pretty quickly (maybe 5 days later).
I examined the touchpad and discover it is the same touchpad, it's been repaired. This is great I think, as it seemed like a very good example of the species except for the whole being dead thing. The screen fits properly into the case, it has the re-enforced lip under the USB port, and what seems like thicker plastic around the speaker ports (hard to tell for sure).
Shortly after setting it up, I discovered that the speakers didn't work any more. Headphone audio fine, jack detection fine, just no sound from speakers.
Then during my webos support chat to get it sent back AGAIN, I happened to look in Device Info to re-confirm the Serial Number really is the same as before. Then I see "Memory: 16GB". ***?! The part number of the TouchPad is still the same 32GB part number, but the mainboard has been replaced with a 16GB mainboard!
I guess a working 16GB touchpad with dead speakers is somewhat better than a dead 32GB touchpad, but not quite good enough.
Off it went to HP again yesterday... we'll see what happens.