How I Revived My Dead TouchPad

[Honie Lo]

I have the same issue too... Only difference is I haven't used my TP in over 7 months so the battery drained on it's own and today when I plugged my TP into the wall charger nothing happened I just saw a black screen... Although I did notice that the home button has a white strip running from the left to right and vice versa... Do any of you know if this is normal and if it will just need time to recharge??? It's been on the charger for the last 4 hours and I still have not seen the logo come on nor have I been able to turn it on... PLEASE HELP!!!!

[GMike01]

Originally Posted by Honie Lo

I have the same issue too... Only difference is I haven't used my TP in over 7 months so the battery drained on it's own and today when I plugged my TP into the wall charger nothing happened I just saw a black screen... Although I did notice that the home button has a white strip running from the left to right and vice versa... Do any of you know if this is normal and if it will just need time to recharge??? It's been on the charger for the last 4 hours and I still have not seen the logo come on nor have I been able to turn it on... PLEASE HELP!!!!

i have the same Problem, the withe strips running and after a while its starting. So works for me. Sound's the Battery was very down.

[lifeisfun]

Originally Posted by Honie Lo

I have the same issue too... Only difference is I haven't used my TP in over 7 months so the battery drained on it's own and today when I plugged my TP into the wall charger nothing happened I just saw a black screen... Although I did notice that the home button has a white strip running from the left to right and vice versa... Do any of you know if this is normal and if it will just need time to recharge??? It's been on the charger for the last 4 hours and I still have not seen the logo come on nor have I been able to turn it on... PLEASE HELP!!!!

Just let it plugged in it should boot eventually

[Gary Kish]

Originally Posted by pderr

I had this problem too -- my touchpad has been dead for over a week. It died when the battery was low and I didn't set it properly on the touchstone chager. I tried every suggestion I read short of opening it up to charge the battery.
Finally I decided to try webos doctor. The instructions say to connect the powered-off touchpad to the USB cable while holding the volume up button. I tried this with the USB cable connected to the plugged-in charger and a battery charge icon appeared on the screen!

So, this is what worked:
1. USB cord plugged in to charger connect to power
2. hold volume up button only -- don't let go and plug USB cord into touchpad

After charging for a few minutes it automatically booted! The charge indicator showed only 3% on the battery. Right now it's still functional and charging, up to 15%. I think it's going to be OK!

lt worked! Thanks so much. I had tried everything.
Gary

[pgriffo_nz]

Hi, I tried pretty much all combinations of chargers and buttons. Had no luck until I plugged it into an old USB hub I had lying around. Plugged into the power port and within a few seconds I had a left & right flashing light on the menu button. That soon went out (might have been the fact that the PC went into sleep). Anyway I then plugged it into the HP plug (btw - check the micro usb cable as mine had become faulty). Waited about 10 minutes then pressed the power & menu button and the TP sparked into life with the battery charging graphic. My 3 year old is now a happy child again...

Hope this helps someone. The USB hub I have is an old Targus one.

[jonno10]

Originally Posted by kjhenrie

If you want the short version skip down to the fifth paragraph.
Boy that was a long way to say I put some charge on the battery of my dead touchpad and brought it back to life. Anyway even if you don't attempt this I hope the information is useful for someone who wonders why their TP died and what HP might have done to fix it. Enjoy!

Worked for me - thanks so much! For the record I used two bent staples to go in the holes, and a universal battery charger which has polarity detection - some trepidation but it seems to have done the job. Mine looks like the one in the picture below, I've also used it in the past to kick-start an OQO battery in a similar state...

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