Hi, I am new to this stuff. I have a HP touchpad and it has this white triangle with the www.palm.com/ROM website on it. I went to the website and it says I need to log in to my WebOS account that I used when I set up the touchpad. Well, I cant remember what the email or password is. I went to forgot password and I typed in all my email addresses and none of them worked. Can I do the reset thing where I hold down the 3 buttons? Will that let me redo everything or will the white triangle pop up again because I have already tried to turn it off and back on but the triangle keeps coming back up.