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  1.    #1  
    Update: In manage devices QHSUSB_DLOAD is showing up as Touchpad. I have read this is a backup recovery incase bootie fails. How do I go from here?


    I was having issues getting my Touchpad to upgrade to 3.0.4 via Webos Dr. Every time it would get to a certain percent (maybe 40% maybe 80%) then give error "We were unable to reset your device. So I closed it restated the Touchpad and repeated.

    I tried to just recover to 3.0.2 and the same thing. I tried a different computer same think.

    The last time I tired the Touchpad shut down and wont boot to recovery.

    I have it plugged into my computer and if I hold Power+Middle buttons I can hear my computer detect it but nothing happens.

    Please Help!!

    Should I submit warranty claim? If so do I tell them I was updating to 3.0.4 as there support suggested to deal with my rebooting issue?

    I have been trying what is discussed in this thread.

    [Q] Touchpad won't turn on - home+power doesn't work - xda-developers
    http://forums.androidcentral.com/hp-...ml#post1489995
    I have done the following

    Meanwhile:

    *'..
    1. Plug the charger in and connect it to your touchpad.
    2. Press and hold home+power together for 1 minute. If no response, release, then hold both for 1 minute again.
    3. If 2 does not work, keep the charger connected, release the buttons (2) then press and hold home+power+volume up together for 1 minute. Release, then press and hold home+power for 1 minute.

    It should come back now. Let the charger remain connected to charge your touchpad until at least 50% charged.

    5. Now download webos doctor from palm:
    http://palm.cdnetworks.net/rom/touch...4hstnhwifi.jar

    6. After you're done downloading, go to the place where you saved the jar file, rename the file to zip file. Now double click the newly named zip file, find the file called novacomInstaller_x64.msi (for windows 7, if you use xp, find the x32 one). Extract this msi file out. Then double click the msi file. It should install novacom on your computer.

    7. Change the name back to jar file (you changed it to zip file in 6).

    8. If you don't have java installed on your pc, install it now. Otherwise go to 9.

    9. Double click the jar file, select country and language then ok until the next button is grayed.

    10. Assuming your touchpad is charged to at least 50% now, set it to usb recovery mode (press home+power, as soon as it turns off, press power+volume up until you see the usb logo).

    11. Connect touchpad to pc now (with jar file running). Click next on the doctor (jar file) screen. Let it go through.

    Tired it 3X and still nothing. What else can I do.
    Last edited by UWPVIOLATOR; 12/18/2011 at 04:00 PM.
  2. #2  
    To prevent fake brick, you've got to keep the touchpad charged. Plug the 5.3v charger (not the normal usb charger) into your touchpad. Hit home+Power for long enough to reset it. Let it charged to full power. Then, a couple of things to look at:

    (a) Is the webosdoctor file corrupted? It happned to me once before. Try to login to your profile and download webosdoctor 3.04 there. Try this first before you go to (b). Also try to reinstall novacom using the right version (64 bit (X64, for win 7) or 32 bit (X86 - for XP) using the method I mention below in your quote "jar -> zip").

    (b) If after using a fresh copy of webos doctor file you are still not successful, disable internet security when you try it the next time.

    (c) Make sure the USB cable is good.

    (d) Reinstall java?

    Keep the touchpad fully charged.

    Do you have CM7 installed?

    Good luck.


    Quote Originally Posted by UWPVIOLATOR View Post
    Update: In manage devices QHSUSB_DLOAD is showing up as Touchpad. I have read this is a backup recovery incase bootie fails. How do I go from here?


    I was having issues getting my Touchpad to upgrade to 3.0.4 via Webos Dr. Every time it would get to a certain percent (maybe 40% maybe 80%) then give error "We were unable to reset your device. So I closed it restated the Touchpad and repeated.

    I tried to just recover to 3.0.2 and the same thing. I tried a different computer same think.

    The last time I tired the Touchpad shut down and wont boot to recovery.

    I have it plugged into my computer and if I hold Power+Middle buttons I can hear my computer detect it but nothing happens.

    Please Help!!

    Should I submit warranty claim? If so do I tell them I was updating to 3.0.4 as there support suggested to deal with my rebooting issue?

    I have been trying what is discussed in this thread.

    [Q] Touchpad won't turn on - home+power doesn't work - xda-developers
    http://forums.androidcentral.com/hp-...ml#post1489995
    I have done the following

    Meanwhile:

    *'..
    1. Plug the charger in and connect it to your touchpad.
    2. Press and hold home+power together for 1 minute. If no response, release, then hold both for 1 minute again.
    3. If 2 does not work, keep the charger connected, release the buttons (2) then press and hold home+power+volume up together for 1 minute. Release, then press and hold home+power for 1 minute.

    It should come back now. Let the charger remain connected to charge your touchpad until at least 50% charged.

    5. Now download webos doctor from palm:
    http://palm.cdnetworks.net/rom/touch...4hstnhwifi.jar

    6. After you're done downloading, go to the place where you saved the jar file, rename the file to zip file. Now double click the newly named zip file, find the file called novacomInstaller_x64.msi (for windows 7, if you use xp, find the x32 one). Extract this msi file out. Then double click the msi file. It should install novacom on your computer.

    7. Change the name back to jar file (you changed it to zip file in 6).

    8. If you don't have java installed on your pc, install it now. Otherwise go to 9.

    9. Double click the jar file, select country and language then ok until the next button is grayed.

    10. Assuming your touchpad is charged to at least 50% now, set it to usb recovery mode (press home+power, as soon as it turns off, press power+volume up until you see the usb logo).

    11. Connect touchpad to pc now (with jar file running). Click next on the doctor (jar file) screen. Let it go through.

    Tired it 3X and still nothing. What else can I do.
    Last edited by greenskinredeyez; 12/18/2011 at 11:13 PM.
  3.    #3  
    CM7 is no longer installed I used ACME Uninstaller then ran WebOS Dr to update to 3.0.4. I have done all the above but this is what I "should of done" before running webos but since I didn't I am in fake brick. I finally called HP Support and I am sending it in for repair.
  4. #4  
    Quote Originally Posted by UWPVIOLATOR View Post
    Update: In manage devices QHSUSB_DLOAD is showing up as Touchpad. I have read this is a backup recovery incase bootie fails. How do I go from here?


    I was having issues getting my Touchpad to upgrade to 3.0.4 via Webos Dr. Every time it would get to a certain percent (maybe 40% maybe 80%) then give error "We were unable to reset your device. So I closed it restated the Touchpad and repeated.

    I tried to just recover to 3.0.2 and the same thing. I tried a different computer same think.

    The last time I tired the Touchpad shut down and wont boot to recovery.

    I have it plugged into my computer and if I hold Power+Middle buttons I can hear my computer detect it but nothing happens.

    Please Help!!

    Should I submit warranty claim? If so do I tell them I was updating to 3.0.4 as there support suggested to deal with my rebooting issue?

    I have been trying what is discussed in this thread.

    [Q] Touchpad won't turn on - home+power doesn't work - xda-developers
    http://forums.androidcentral.com/hp-...ml#post1489995
    I have done the following

    Meanwhile:

    *'..
    1. Plug the charger in and connect it to your touchpad.
    2. Press and hold home+power together for 1 minute. If no response, release, then hold both for 1 minute again.
    3. If 2 does not work, keep the charger connected, release the buttons (2) then press and hold home+power+volume up together for 1 minute. Release, then press and hold home+power for 1 minute.

    It should come back now. Let the charger remain connected to charge your touchpad until at least 50% charged.

    5. Now download webos doctor from palm:
    http://palm.cdnetworks.net/rom/touch...4hstnhwifi.jar

    6. After you're done downloading, go to the place where you saved the jar file, rename the file to zip file. Now double click the newly named zip file, find the file called novacomInstaller_x64.msi (for windows 7, if you use xp, find the x32 one). Extract this msi file out. Then double click the msi file. It should install novacom on your computer.

    7. Change the name back to jar file (you changed it to zip file in 6).

    8. If you don't have java installed on your pc, install it now. Otherwise go to 9.

    9. Double click the jar file, select country and language then ok until the next button is grayed.

    10. Assuming your touchpad is charged to at least 50% now, set it to usb recovery mode (press home+power, as soon as it turns off, press power+volume up until you see the usb logo).

    11. Connect touchpad to pc now (with jar file running). Click next on the doctor (jar file) screen. Let it go through.

    Tired it 3X and still nothing. What else can I do.
    DId you get some solution for you touchpad. Mine also suffered the same a week back.
    Tried everything but not coming up.

    Please let me know if you manage to get it turned on somehow.

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