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TouchPad Apps Disappeared - ALL OF THEM

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Old 10/22/2011, 10:14 AM   #1 (permalink)
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Exclamation TouchPad Apps Disappeared - ALL OF THEM

Today I woke up and my TouchPad had erased EVERYTHING!

There is nothing in the launcher.
Here is a video showing my problem.

TouchPad problems - YouTube

I am using the 3.0.4 update.
Stock Kernel, only patch is the "Add Homebrew Tab to Launcher"

What Happened to my device?!
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Old 10/22/2011, 10:17 AM   #2 (permalink)
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Extra Info available at my webOS Test site, The Great webOS Test!
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Old 10/22/2011, 10:32 AM   #3 (permalink)
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doctor it?
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Old 10/22/2011, 10:36 AM   #4 (permalink)
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Haven't Doctored it yet. I technically cant access my PC until tomorrow, based on my rules for the 60 day challenge, but i am at work now.

I didnt start my TouchPad until I was already here.
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Old 10/22/2011, 11:06 AM   #5 (permalink)
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Has anyone else heard of this issue happening?
If this is a bug, we need to find the root cause before anyone else wakes up with an empty TouchPad
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Old 10/22/2011, 11:07 AM   #6 (permalink)
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Quote:
Originally Posted by Moeferd View Post
Today I woke up and my TouchPad had erased EVERYTHING!

There is nothing in the launcher.
Here is a video showing my problem.

TouchPad problems - YouTube

I am using the 3.0.4 update.
Stock Kernel, only patch is the "Add Homebrew Tab to Launcher"

What Happened to my device?!

Your only patch was the add homebrew - ouch!
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Old 10/22/2011, 11:14 AM   #7 (permalink)
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Quote:
Originally Posted by Unclevanya View Post
Your only patch was the add homebrew - ouch!
I had other patches before, basically everything in the "Getting Started" thread, but uninstalled them all before 3.0.4 update.
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Old 10/22/2011, 11:27 AM   #8 (permalink)
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Quote:
Originally Posted by Moeferd View Post
I had other patches before, basically everything in the "Getting Started" thread, but uninstalled them all before 3.0.4 update.
Hummm... well that's a little different. I guess some weird interaction with something not totally removed could have happened but you would think that would have occured during the patch not after as successful install and use for a while.

Do you know if your touchpad had restarted since the 3.0.4 update completed and the initial restart? (I'm assuming it restarts after the install).

I'm wondering if something hung and it restarted to this state somehow.

Odd...
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Old 10/22/2011, 11:29 AM   #9 (permalink)
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Quote:
Originally Posted by Unclevanya View Post
Hummm... well that's a little different. I guess some weird interaction with something not totally removed could have happened but you would think that would have occured during the patch not after as successful install and use for a while.

Do you know if your touchpad had restarted since the 3.0.4 update completed and the initial restart? (I'm assuming it restarts after the install).

I'm wondering if something hung and it restarted to this state somehow.

Odd...
I have manually restarted three times myself, today.
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Old 10/22/2011, 10:06 PM   #10 (permalink)
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In principle wouldn't that happen if you were disconnected from your Palm profile? I would go to Settings, Accounts, click on your HP WebOS Account and make sure you are signed in properly. Not sure if that is the cause, but it is the first thing I would check.
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Old 10/22/2011, 10:38 PM   #11 (permalink)
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I would just run a complete doctor if I were you.. but that is strange...... o.O
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Old 11/20/2011, 09:45 PM   #12 (permalink)
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im having the same problem, but with my tp and only the homebrew tab was left....how do i recovery all my apps
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Old 11/20/2011, 09:47 PM   #13 (permalink)
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do an erase apps reset , in the device info app reset options. hit erase apps and data . this should bring back all your apps.

this is probably due to a backup corruption issue of some sort . i really dont know for sure though.
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Old 11/20/2011, 10:33 PM   #14 (permalink)
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I always suspect a filesystem like /var might have filled up when I see weird stuff like this. Might not be but always something to check.
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Old 11/25/2011, 02:06 AM   #15 (permalink)
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This happened to mine. But it only erased about a dozen of them (they were grayed out). Had to manaully re-install them.
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Old 11/25/2011, 02:12 AM   #16 (permalink)
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Odd that the common denominator is the HB Tab patch. Surely something that minor couldn't possibly be the cause, could it?
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Old 11/25/2011, 02:43 AM   #17 (permalink)
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Possibly not, however, the tabs are stored in the Palm profile . . . so . . . maybe corrupt tab data = corrupt backup = touchpad decides to wipe?
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