Advance Exchange needs some help.

[Infinite Jest]

So I mysteriously received my Advance Exchange replacement the day after I called them for my 1 month anniversary of waiting for it to arrive. I open it up, and what do you know! Same issue with the lifting screen as the one they failed to repair in the first place. On top of that, the back of the device pops in and out whereas my original unit it rock solid. I talked to HP again tonight and they're sending me another one toot-sweet (hopefully...) that will supposedly be "engineer inspected" before it is shipped. Ugh... That's all I have to say.

On a side note, the screen on the replacement pad is about 2x as bright with more normal colors than the old one that barely got to half of the new one brightness at max and was suffering from major cool color syndrome. Has anyone had Advance Exchange luck lately?