Results 1 to 4 of 4
  1.    #1  
    I know this is going to sound like a stupid question....

    Why are my videos/photos still on the Touchpad after using webOS Doctor?

    Isn't webOS Doctor suppose to wipe everything and start my Touchpad from fresh?

    All my videos remained on the Toucphad when I used webOS Doctor 3.02 a few weeks
    ago. I didn't really about why the MP4 videos remained... Today, I used webOS
    Doctor 3.04(new) on my Touchpad. I just noticed all the MP4 videos are still on it.

    These videos are just random TV episodes(like 3's Company)... what if they had been
    my private bedroom video? If I had planned to sell my Touchpad, I would probably
    just webOS Doctor it, figuring everything would get erased.... would be a nasty
    surprise if the buyer finds my videos....
  2. #2  
    webos doctor will not touch your files.
    Use erase function for that (found in device info I think)
  3.    #3  
    Quote Originally Posted by bluenote View Post
    webos doctor will not touch your files.
    Use erase function for that (found in device info I think)
    So there really isn't a way to return the Touchpad to "factory fresh"
    state even with webOS Doctor? If I do a full erase and then
    webOS Doctor, does it erase 100% of the Touchpad's memory?
  4. #4  
    Yes do secure erase and then doctor it.

    It will not touch linux partitions or android ones, I assume you have not installed either one. If you have, go to those forums for instructions on how to erase those partitions.

Posting Permissions