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How do I download webOS Doctor for Touchpad from HP and save the file on my computer?
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Old 10/18/2011, 11:30 AM   #1 (permalink)
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How do I download webOS Doctor for Touchpad from HP
and save the file on my computer?

I went to HPwebOS.com and logged into my webOS account
which I originally set up on my Touchpad. If I click on the
Touchpad listed, it will let me choose webOS Doctor. However,
it downloads in a Java window and only lets me start to Doctor
my Touchpad directly. There doesn't seem to be an option to
just download and save the files on my computer?

Any advice appreciated!
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Old 10/18/2011, 11:34 AM   #2 (permalink)
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Keep an eye on this page: WebOS Doctor Versions - WebOS Internals

WebOS-Internals will post an updated link for the direct download shortly, no doubt.
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PalmPilot Pro -> PalmPilot Pro w/ 2MB OS 3 upgrade -> Handspring Visor Deluxe -> Handspring Visor Prism -> Handspring Visor Prism w/ VisorPhone -> ... (the long hiatus) ... -> HP TouchPad & HP Pre 3 (AT&T)
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Old 10/18/2011, 11:40 AM   #3 (permalink)
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Actually, the file you get from Palm is just an XML file. I opened it up and found the URL. Direct download is here:

http://palm.cdnetworks.net/rom/touch...4hstnhwifi.jar
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Palm lineage:
PalmPilot Pro -> PalmPilot Pro w/ 2MB OS 3 upgrade -> Handspring Visor Deluxe -> Handspring Visor Prism -> Handspring Visor Prism w/ VisorPhone -> ... (the long hiatus) ... -> HP TouchPad & HP Pre 3 (AT&T)

Last edited by everythingsablur; 10/18/2011 at 11:41 AM. Reason: fixed url
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Old 10/18/2011, 12:13 PM   #4 (permalink)
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Originally Posted by everythingsablur View Post
Actually, the file you get from Palm is just an XML file. I opened it up and found the URL. Direct download is here:

http://palm.cdnetworks.net/rom/touch...4hstnhwifi.jar
Thanks! That's exactly what I was looking for!

How did you opwne the XML file and see the URL?
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Old 10/18/2011, 12:16 PM   #5 (permalink)
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Originally Posted by Touchpaddle View Post
Thanks! That's exactly what I was looking for!

How did you opwne the XML file and see the URL?
Windows Notepad... XML = text file with markup, so it handled it fine.
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Palm lineage:
PalmPilot Pro -> PalmPilot Pro w/ 2MB OS 3 upgrade -> Handspring Visor Deluxe -> Handspring Visor Prism -> Handspring Visor Prism w/ VisorPhone -> ... (the long hiatus) ... -> HP TouchPad & HP Pre 3 (AT&T)
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Old 03/11/2013, 04:16 PM   #6 (permalink)
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HELLO ALL,

I am new to Touch Pad, assisting an owner who'd like everything reset back to the factory settings. Can anyone please point me to a download link for WebOSDoctor? From what I can tell, using this software is the only way to get it back to factory settings. Please correct me if I'm wrong!

SincerelySurfing,
OrganictechnologY
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Old 03/11/2013, 04:38 PM   #7 (permalink)
 
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If you have created a webOS profile, you can simply log into it on the Manage My Device site, and grab the Doctor file from there. Otherwise, you can find all versions on the webOS Internals site.
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Old 12/31/2014, 10:05 PM   #8 (permalink)
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How can you get webOS doctor for an HP Pre 3 and HP Touchpad as of 2015?
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Old 12/31/2014, 10:09 PM   #9 (permalink)
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Link to Doctor:
https://web.archive.org/web/20140209...octor_Versions
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Old 01/05/2015, 01:48 AM   #10 (permalink)
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Originally Posted by berdinkerdickle View Post
Thanks. Unfortunately my phone got worse before I could use webOS doctor, and now just flashes the HP logo. It seems hopeless.
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Old 01/05/2015, 05:20 AM   #11 (permalink)
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Happy New Year to all !
Unfortunately, the link above goes to a "sorry" page... after a moment, it proposes to choose the device, but choosing it redirects to the sorry page.
Is that already the end?
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Old 01/05/2015, 07:57 AM   #12 (permalink)
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it still work

1)
open http://archive.org

2)
WebOS Doctor Versions - WebOS Internals

copy the link to the doctor you need ( by example http://downloads.help.palm.com/webos...224mantawr.jar ), then put it in the search field of archive.org.
You will be presented with a page with a calendar , one date has a blue circle, and the page asks you to pick a snapshot. Blue circles highlight snapshots... click on it and you'll be asked where to save the doctor
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Old 01/05/2015, 10:44 AM   #13 (permalink)
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Thanks Mazzinia,
I was looking at the page to download the correct doctor version with the product serial number (mynewpalm) but I found it on the url page in your 2nd point. Thanks again.
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Old 01/05/2015, 04:55 PM   #14 (permalink)
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Originally Posted by berdinkerdickle View Post
P.S. The files I downloaded from that amazing link to web pages from the past were zip files that when opened did not contain the jar files webosdoctorp224hstnhwifi and webosdoctorp305hstnhwifi which I thought was necessary to run webOS doctor, which I wish I could have before my device froze on the HP logo. Am I wrong, and you don't need those jar files?
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Old 01/05/2015, 04:56 PM   #15 (permalink)
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it still work

1)
open http://archive.org

2)
WebOS Doctor Versions - WebOS Internals

copy the link to the doctor you need ( by example mynewpalm ), then put it in the search field of archive.org.
You will be presented with a page with a calendar , one date has a blue circle, and the page asks you to pick a snapshot. Blue circles highlight snapshots... click on it and you'll be asked where to save the doctor
The files I downloaded from that amazing link to web pages from the past were zip files that when opened did not contain the jar files webosdoctorp224hstnhwifi and webosdoctorp305hstnhwifi which I thought was necessary to run webOS doctor, which I wish I could have before my device froze on the HP logo. Am I wrong, and you don't need those jar files?
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Old 01/05/2015, 05:06 PM   #16 (permalink)
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Those files are jar files. You don't need to open them. They run in java.
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Old 01/05/2015, 07:19 PM   #17 (permalink)
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Originally Posted by berdinkerdickle View Post
Those files are jar files. You don't need to open them. They run in java.
The jar files were not even present in the zip files, and I thought they had to be present to be used. My Pre 3 is now stuck and frozen in some loop on the HP logo. Do you know of anything that can be done to get it out of this frozen loop to be able to use webOS doctor?
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Old 01/05/2015, 10:49 PM   #18 (permalink)
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Originally Posted by GLO View Post
The jar files were not even present in the zip files, and I thought they had to be present to be used. My Pre 3 is now stuck and frozen in some loop on the HP logo. Do you know of anything that can be done to get it out of this frozen loop to be able to use webOS doctor?
Have you tried to rename them to jar and run. Maybe your browser or your antivirus renamed them to zip (didn't happen to me but i read in the forum somewhere that it can happen if the original file is zip)
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Old 01/14/2015, 11:55 AM   #19 (permalink)
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Originally Posted by berdinkerdickle View Post
I got folders for webOS doctor from this site, but nothing happens when I connect a phone to the computer and try to open them, and they do not contain any jar files. How do I get these webOS folder files to work?
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Old 01/14/2015, 12:46 PM   #20 (permalink)
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Originally Posted by GLO View Post
I got folders for webOS doctor from this site, but nothing happens when I connect a phone to the computer and try to open them, and they do not contain any jar files. How do I get these webOS folder files to work?
for HP Pre 3
did you got this file webosdoctorp224mantawr.jar ? if you have webosdoctorp224mantawr.zip than just rename zip at the end to jar, some browsers rename jar to zip

put device in recovery mode, remove battery, put batter back, press voume up + power on, connect it to PC via USB cable and double click the file webosdoctorp224mantawr.jar, it shoud find device and start flashing

for TouchPad
did you got this file webosdoctorp305hstnhwifi.jar ? if you have webosdoctorp305hstnhwifi.zip than just rename zip at the end to jar, some browsers rename jar to zip

put device in recovery mode, press and hold home button + power on for 20-30 seconds to reset device, than when the device restarts (HP logo you are referring to disapears) press voume up + power on, connect it to PC via USB cable and double click the file webosdoctorp305hstnhwifi.jar, it shoud find device and start flashing

Last edited by Sumy; 01/14/2015 at 12:52 PM.
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