Touchpad won't charge?

[SlothSprint]

Originally Posted by pochaco

I had a faulty cable too. Called HP on Friday and explained the issue. New working cable arrived Monday morning. The hardest part was getting through on the phone. No need to return broken cable.

Mine turned out to be a faulty cable too. I still use the plug, just used the cord from my old Treo Pro and it worked fine.

Not sure it's worth trying to reach HP to get a replacement cord. Not sure it's worth the hassle

[pochaco]

^ True. Especially when I found out that they can be purchased for less than $5.00 shipped at places like Meritline.

[Rjfella]

So if the cable is faulty, will my old palm pre cable work even if I have it connected to the 2.0A Charger?

[Shadavis08]

I don't think its the cable most often . Take the plug charger pack and untwist it and twist it back together it could be not connecting together well . To tell whether or not its the cable plug any webOS phone charger pack using to cable in question into the TPad and if you get a message starting your TPad wont charge correctly then the cable is fine. the charger pack side of the charger can be replaced and HP will replace it in most cases . It went out on me to .

[ohiomoto]

Originally Posted by Rjfella

So if the cable is faulty, will my old palm pre cable work even if I have it connected to the 2.0A Charger?

Yes, you can us any cord. You can also use your Pre to test the Touchpad cord.

Keep in mind that your Touchpad charger is 2.0amps, the Pre charger is 1.0amp and a computer outputs less than that. The output from a computer is so low that it won't even power a Touchstone charger.

Try using a known good cord plugged directly into the Touchpad. If that doesn't work, try using a Touchstone charger. If that works, then use the power supply that came with the Touchpad with the cable. This way you can determine if its the power supply, the usb port or something else in the Touchpad itself.

[ohiomoto]

Originally Posted by hairyfil

it will not charge off of a computer usb port - not enough power.
touchstone or wall charger is the only way to charge

hairyfile is right. Especially if you have a low battery. It will never muster up enough juice to start the charging process.

[mark.e.c]

probably the cable is it original ? As I've noted some replacement same plug cables don't raise the power they just say battery charging and the icon,tried an original blackberry torch lead and fits and charges fine ...beware some leads look ok but won't raise power up even with a good or original charger plug on the mains end..! Bit weird must be something to do with pins or wire thickness...I bought 2 leads ebay advertised for touchpad both fitted and said charging but wouldn't actually charge..! Any ideas charger plug 2amp unit is fine.