Everyone should be aware of how rma replacements work. Every company that makes a product keeps a bunch specifically for rma purposes. When the first repairs trickle in the end user will get a new one until a certain number of broken ones is repaired, then you start getting actual refurbs. Now companies will retain enough stock to cover repairs until the product is end of lifed plus the length of time any warranties would be valid for.
Originally Posted by clevin
For the tp, since it seems there are going to be a lot of returns, this may not be feasible, but I suspect HP still has metric crap load of these for rma purposes.
The question now becomes, will the "fixed" ones still have the weak plastic and poor glue on the screens? I have two very bad cracks, my wife has none. Neither of us has separation of the screen. She uses hers more than I do so it seems there may be two vendors providing backs. Or maybe a bad batch of plastic, though hers and mine were from the same Wal-Mart shipment, doesn't mean they were from the same batch.
I'm awaiting my replacement. If the screen is bad, I will complain again, but I'm not adverse from just gluing this and waiting for my case to show up. Even though I only paid 150, I do still expect HP to stand by their products.