08/27/2011, 09:40 PM
Thought I would toss up a post to see if anyone has any thoughts before I send my TP back to HP (3 hours on the phone with HP, and they couldn't figure it out). Return box will be here Monday.
Basically the Touchpad will only display the 2 LED lights back and forth from left to right on the center button when plugged in. So far, I have twisted and re-clicked the unit that plugs into the wall 20 times, tried multiple cables plugged both into the wall as well as a computer, differant wall sockets, and even bought the charging cradle. All are giving me the same results. I have tried the power button for 5,10,15, seconds and more, the power button and center button for 15 seconds and more, and the power button center and volume button for 15 seconds and more.
The only thing I can get to display on the screen, is a battery icon with a question mark that flashes for 1 second after holding the power button for 5 seconds while not plugged in, or in the charging cradle. The only reference I can find for that symbol, is in regards to Palm phones that do not have the battery installed properly.
Hp's tech support, while very pleasant, seems to be very much just reading from a script. I know that's how most tech support numbers are anymore. If anyone has any ideas I would be eternally grateful.
Continuously charging for over 24 hours and still the same results
Thanks in advance