Surely out of 484k registered members, there is bound to be atleast a few HP staff lurking around to assist in matters that are beyond precentral capabilities(great place btw).
Email response has yielded zero response. Twitter with no success either, live chat with no solution. Where is the customer support gone? After all touchpad tablets are out of stock, I would think more care would be taken to ensure more customers are happy.
I received a call yesterday from HP Customer support to inform me that the Escalation department after two weeks waiting for a solution to fix this problem was to change my last name. Two weeks of researching and all I was told was that!!!!
Even a dragon doesn't fume the way I am now. All along this was the US profiling foreign citizens as frankly what would be the reason for me to change my last name. Is this even a law for what this country the so called "World Policeman" preaches freedom and all that crazy Rambo stuff?
And even after trying what was suggested to just get on with using my TP the way everyone is using theirs, it didn't fix the problem.
my rant can also be found at Twitter with the tag #WebOS
This is discrimination at the highest level. My name is not good enough for HP, I have to change it to get the App Catalog to allow me to purchase. When I ask about the technical issue, no one is prepared to provide me these details.