Well, I have 2 Amazon accounts, one where I purchased the Touchpad and one where I didn't. They are both unable to show my orders, so I am doubtful that a price fix is occurring.
However, I was given a credit today! Here is the e-mail I sent as a follow-up to another e-mail and phone call (which did not get anywhere). I got a credit of $300, which is better than nothing!
I am contacting you about the recent price adjustment made by HP regarding the HP Touchpad. According to a statement released by HP, all resellers are being asked to make the price adjustment to their customers for products purchased at the original retail price.
I pre-ordered, and then received the 16 gb Touchpad in early July for the sale price of $499. I have contacted Amazon in attempt to receive this credit, but have been asked to return the product for a full refund. It is my intention to keep the Touchpad, as I am happy with it, but I would like to take advantage of the price-matching credit that was announced by HP.
I have used Amazon to buy and sell products for almost 10 years, through this and my older Amazon.com account (firstname.lastname@example.org). I really value the relationship that I have had with Amazon and I have always been pleased with my experiences with customer service. I am hoping that you will be able to help me with this situation in the same way that Amazon has been able to accommodate others who have requested help on this matter.
Thank you for your time and assistance,
Then from Amazon...
We do consistently work toward maintaining competitive prices on everything we
carry. Because the marketplace is constantly changing and we strive to offer the
lowest price, you'll see some fluctuations in our prices over time.
We're aware of this price difference and we have decided to honor the price
difference only to the orders that are placed on or after August 12, 2011.
Under the circumstances, I'll make an exception for you and issue a refund for
the price difference in the amount of $300.00 You should see the refund in the
next 2-3 business days."