Hi, need help guys. I unboxed my touchpad today and left it for 3 hours to the power socket (that I know works) to charge the device, but I can't turn it on. I can't tell if the device is even charging, as the screen is blank. Should the centre button light up to indicate it is receiving a charge?
I noticed that the supplied usb cord doesn't have a snug fit to the TP (i.e. it wiggles) and I fear that could be cause of why it is not charging (having read some thread about similar issue).
I contacted HP help desk and they just fobbed me off by stating it takes 6 hours charge and said there is no light to indicate whether its charging or not. But I just thought I'll check with the forum members here. Any help would be greatly appreciated. Thanks.