08/22/2011, 04:23 PM
Well, my launch-day 32GB Touchpad is no longer mine. I took it back to Sam's Club. I asked if they would price match and the response was no, we do up to 7 days or 30 with manager approval. I said, ok, take it back and resell it to me. The manager said that their 'restock process' takes up to two days. I was ready for that and had done a secure wipe on the device this morning before I packed it all up. I pushed it across the counter and said "then, it's yours'.
Some may ask why I returned my device, when I love webOS so much. So, here's my reason: Lack of support/development from HP.
As some of you have noticed, I discovered that the HP Touchpad does not support PEAP-GTC wireless (while the iPad and Android devices do). I had been in touch with HP via HardBeatZ (thanks for your great support) and via our contact with the HP WebOS developer program. As long as there was some progress and I knew there was at least a future in the product or a chance of an OTA update fixing my lack of WiFi at work, I was fine with spending a lot for the device.
With HP killing the product, but giving it the Monty Python "I'm not dead yet, I'm feeling much better" act... $149 would be fine for a home-use only product.
I'm VERY sad at this point. I had really enjoyed being able to grab the device to look something up when watching TV, reading on the Kindle app, keeping up with email over the weekend without having to bust out the laptop, etc. With that said, It's nice having $625 back in my pocket for a dead product.