08/25/2011, 06:30 PM
BN.com free $20 egift for cancelled HP touchpad
Here is the email, check yours
This past weekend, BN.com experienced a technical inventory error for the HP TouchPad combined with an unprecedented customer demand for its newly discounted price. Unfortunately, this generated more customer orders than we had inventory, resulting in our cancelling some customer orders, including yours, as we notified you earlier this week. If there was a pending authorization against your debit or credit card for the order, we have worked to quickly reverse that no later than today. You will not be charged for this order.
I want to take this opportunity to offer our sincere apology to you as a valued customer of BN.com. We care deeply about serving our customers, and in an expression of our commitment to you please accept the $20 Barnes & Noble eGift Card below for any inconvenience this may have caused.
The card can be used for any merchandise available at BN.com or in any of our bookstores.
We look forward to serving you again in the future.