09/03/2011, 11:46 AM
If the reason those emails are not going to get to us within the 48-hours is because of the 3-day weekend, so everyone as the weekend off, it's just going to l*I$$ me off even more. Don't post, email, tweet, etc. "We're sorry for any inconvenience that this may have caused you", and then not do what ever you need to do to make it right. If that means offering additional compensation to their employees employees to volunteer to work (whatever the compensation needs to be to get it done), then that's what you do.
Originally Posted by fwinst
I'm sick and tired of companies use "...sorry for the inconvenience..." like a get out of jail free card. I understand mistakes and/or the unexpected happen, but apologizing for it without any kind of effort to make it right just sounds like, "Oh well, $h17 happens, now ∫u¢k off".
~ 1 hour to go before end of 48-hour.