08/31/2011, 10:23 AM
I agree. Calling is useless because the customer service folks simply don't know anything more than you do. The real indicator that your Touchpad has shipped will come when you receive an email with a tracking number (which may or may not happen) or when the device simply arrives at your door.
Originally Posted by fguills75
Calling HP is only going to frustrate you more because you'll come away with no real news and possibly (based on what others have reported here) incorrect information.
As I've said before, HP clearly didn't have the infrastructure in place for this device to be a hit--that is, a highly-sought after device. If your order got in before the 4 AM deadline of the 22nd, I'm sure you'll get it--if not now, then when the batch that was announced yesterday gets manufactured. Regardless, everyone who ordered them should have them before the end of October.
No fun to wait, and I'm in the same boat, having ordered one, too, but most of us here weren't even all that interested until the price dropped drastically.
So we should all follow the old proverb by remembering that truly, patience is a virtue. That also means I wouldn't recommend checking your order status or charge card account more than once a day. Again, the only real indicator is going to be when a tracking number is received or when it arrives at your door. Until then, we should all have lots of other things to keep us occupied.