10/02/2011, 06:32 PM
I'm guessing that's happened to a number of us... my 3054xxxx number was bumped down to 3056xxxx, presumably as a function of applying the "free" shipping. When I ordered on 8/20, I did the "F5 dance" for about 2 hours - I was finally able to process the order and get to the online "order confirmed" page at around 7pm MDT. Single 32GB, with 2nd day UPS shipping - and I printed the online confirmation so I could capture the time stamp.
Originally Posted by StevenC56
Roll on to Sunday, 8/21... while eating lunch, I get the "Order Confirmed" email, now showing my 439xxxx purchase order number with an order date of 8/21. Okay... I figured that through the frenzy, HP's order server took almost 20 hours to process my order! No worries, though - I've got an order confirmation, my bank showed a pre-auth on my card, and estimated shipping date of 8/23 and delivery on 8/25. Hooray!
Then, the excrement hit the rotating blades... No shipping notice on the 23rd, stories all over the internet about backorders being cancelled, and I started to worry. I checked my 3054xxxx order, and sure enough - "order not found in the Vista". Frell!
Calling HP got me my new order number, now 20k higher than before - 3056xxxx. No distinct answer form HP C/S, just "don't worry, your order is good, you'll ship anytime now, we're just backed up". And... we all know the rest... 6-8 week email, cutoff date of 8/22 at 4am.
What's got me wracked is that I see a number of you with order numbers around 3054xxxx getting either shipping notices, or the new 2-week email... has anyone with a "bumped" order number received either a shipping or 2-week notice? For that matter, has anyone with a 32GB get a shipping notice, or are they all 16GB's?