Page 2 of 2 FirstFirst 12
Results 21 to 26 of 26
  1. #21  
    Well I bought mine from HP on-line store, so no till receipt I scanned and sent them the page titled "invoice" that was the last of 4 sections of the ordering process on their own website.

    This was rejected so I sent them the Pay-Pal payment confirmations this has been rejected.

    Just sent them their email to me confirming acceptance of the order and a copy of the Master Packing Note, but surely they have enough information to be able to check their systems to finds that I bought it from them and they got paid for it?

    I ordered from the HP UK Web store.
  2. redmist's Avatar
    Posts
    674 Posts
    Global Posts
    679 Global Posts
    #22  
    Well I bought mine from HP on-line store, so no till receipt I scanned and sent them the page titled "invoice" that was the last of 4 sections of the ordering process on their own website.

    This was rejected so I sent them the Pay-Pal payment confirmations this has been rejected.

    Just sent them their email to me confirming acceptance of the order and a copy of the Master Packing Note, but surely they have enough information to be able to check their systems to finds that I bought it from them and they got paid for it?

    I ordered from the HP UK Web store.
    Why dont you ask HP for a copy of the invoice? That's what I did, they were quick and all has gone through ok.


    -- Sent from my HP TouchPad using Communities
    Pilot 5000 > Pre > Pre2 > Pre3 > Galaxy Nexus
    TouchPad > Galaxy Tab 8.9
  3. #23  
    Hi Redmist,
    How/who did you contact just got caught up in a maze of support pages etc. the info is on my account page just not sure how to use it?
  4. AndrewP's Avatar
    Posts
    163 Posts
    Global Posts
    164 Global Posts
    #24  
    Quote Originally Posted by letstalk View Post
    Well I bought mine from HP on-line store, so no till receipt I scanned and sent them the page titled "invoice" that was the last of 4 sections of the ordering process on their own website.

    This was rejected so I sent them the Pay-Pal payment confirmations this has been rejected.

    Just sent them their email to me confirming acceptance of the order and a copy of the Master Packing Note, but surely they have enough information to be able to check their systems to finds that I bought it from them and they got paid for it?

    I ordered from the HP UK Web store.
    I too purchased from HP, but they sent me an invoice as a .pdf around the time of delivery rather than time of ordering.

    Andrew
  5. #25  
    I got refunded for my pre3 and touchpad on 21st Sept. Originally bought the TP from hp.com and pre3 on box.co.uk.

    When I applied for refund I attached the PDF invoice originally sent by HP and Box.co.uk respectively.

    All the best.
  6. redmist's Avatar
    Posts
    674 Posts
    Global Posts
    679 Global Posts
    #26  
    Quote Originally Posted by letstalk View Post
    Hi Redmist,
    How/who did you contact just got caught up in a maze of support pages etc. the info is on my account page just not sure how to use it?
    I replied to the email they send me confirming my order.
    Pilot 5000 > Pre > Pre2 > Pre3 > Galaxy Nexus
    TouchPad > Galaxy Tab 8.9
Page 2 of 2 FirstFirst 12

Posting Permissions