09/02/2011, 05:10 AM
Arrrrrrrrrrggggggggggggghhhhhhhhhhhhh - my £312 ordered TP wnet missing in transit and now I get a mail from Amzon offering me a partial refund via HP!!!!!!!!!! I am just plain unlucky!!!
Originally Posted by sipart
We're writing to you about your Amazon.co.uk order for the following:
HP TouchPad 9.7 inch Tablet PC (16GB, Glossy Black) - UK Version
We've been advised that you may be entitled to a partial refund from HP, as detailed at the HP website below, on the HP Touchpad you bought from Amazon.co.uk.
To apply for a partial refund please register at the HP website detailed below. You'll need to have to hand: the product serial number, your invoice (scanned into pdf, jpg, gif or png format), your address and the details of the bank account to which you'd like the refund sent.
We're advised that there's a time limit of 5 minutes to complete the form so please make sure you have these details ready.
1. Go to HP Promotions and click on "continue".
2. Enter the serial number of your Touchpad and follow the instructions on subsequent pages.
You have until 1 October 2011 to submit your refund request.
If you have any questions or have difficulty with the website, please contact HP directly on 0845 270 4142.
We hope to see you again soon.
But reading the HP T&C's the refund doesn't cover me anyway as I could not have registered it before the 23rd Aug as I only bought it on the 22nd Aug!
Subject to the remainder of these terms and conditions customers can claim the compensation amount on the qualifying HP products illustrated in the table below (the “Qualifying HP Products”) if their net purchasing price was higher than the HP defined minimum price level also illustrated in the table below and they have been activated/registrated within their webOS account before 23rd of August 2011.
Qualifying HP Product HP Product Number Compensation (GBP)
HP TouchPad 16GB, WIFI FB405UA Difference between your net purchasing price and £89
HP TouchPad 32GB, WIFI FB368UA Difference between your net purchasing price and £115
HP TouchPad 64GB, WIFI FB425UA Difference between your net purchasing price and £159
HP Pre3 FB437AA#ABU Difference between your net purchasing price and £69
Good news for early adopters though :-)