slight problem, i think...

Thisismynamehahaha · 08/02/2011, 01:35 AM

So, i've been trying to update my touchpad, but the update app keeps saying "unable to connect. Try again later". I tried doctoring it, but still nothing. I tried using the 3.0.2 doctor, but it won't even recognize that my touchpad is plugged in to the computer. Is there something i can do to fix this?

Gepsi252 · 08/02/2011, 02:47 AM

i am having the same issue

de_great · 08/02/2011, 03:59 AM

There are a lot of people trying. Do not use Dr..... Just try again.

Thisismynamehahaha · 08/02/2011, 04:38 AM

Quote:

Originally Posted by de_great

There are a lot of people trying. Do not use Dr..... Just try again.

I've used the update app a few times in the week before the update was pushed out, and i had the same result. i've been trying all today, and still the same result, before and after the doctor.

ewl88 · 08/02/2011, 06:01 AM

I also tried to update at least 10 x last night. Then late last night it said it was installing and rebooted. I thought I was in the clear but woke up to original build. My clue was no calculator or clock. The update still says it is trying to download but failed 3x this morning. Are there that many people still downloading now or should I be considering other problems. I dont want to doctor yet and have to reinstall my apps. Any thoughts?

de_great · 08/02/2011, 06:02 AM

It is possible that the Touchpad is no longer associated to your profile.

When you log in to www.palm.com/profile is your touchpad still listed there?

ieko · 08/02/2011, 06:11 AM

I noticed that it kept failing for me unless I kept the touchpad awake during the entire process (e.g. Letting the screen go black meant the process paused/stopped)

ewl88 · 08/02/2011, 06:14 AM

thanks for reply. Yes my tp is there.

Thisismynamehahaha · 08/02/2011, 06:14 AM

Quote:

Originally Posted by de_great

It is possible that the Touchpad is no longer associated to your profile.

When you log in to www.palm.com/profile is your touchpad still listed there?

It's listed, yeah. I just keep getting(almost instantly) "Unable to connect. Try again later." I think i'll wait till a day off and doctor it.

-- Sent from my Palm Pre using Forums

ewl88 · 08/02/2011, 06:31 AM

it actually fails download before screen turns dark. Maybe i'll try to reboot before trying update again.

ewl88 · 08/02/2011, 09:39 AM

actually switching to work wifi rather than home did the trick. Maybe issue with cable modem provider? Throttling issue? The download progress bar never moved at home and failed > 15 times. The progress at work was smooth.

08/02/2011, 01:35 AM	#1 (permalink)
Thisismynamehahaha Member Join Date: Oct 2009 Location: Edmonton AB Posts: 23 Likes Received: 1 Thanks: 3 Thanked 8 Times in 4 Posts	slight problem, i think... So, i've been trying to update my touchpad, but the update app keeps saying "unable to connect. Try again later". I tried doctoring it, but still nothing. I tried using the 3.0.2 doctor, but it won't even recognize that my touchpad is plugged in to the computer. Is there something i can do to fix this?
	Liked by

08/02/2011, 02:47 AM	#2 (permalink)
Gepsi252 Member Join Date: Aug 2009 Posts: 2 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	i am having the same issue
	Liked by

08/02/2011, 03:59 AM	#3 (permalink)
de_great Member Join Date: Jun 2011 Location: Germany Posts: 100 Likes Received: 6 Thanks: 6 Thanked 10 Times in 6 Posts	There are a lot of people trying. Do not use Dr..... Just try again. __________________ Devices -WiFi HP TouchPad 32GB, July 2011 (Day 1)
	Liked by

08/02/2011, 06:01 AM	#5 (permalink)
ewl88 Member Join Date: Mar 2008 Posts: 67 Likes Received: 2 Thanks: 13 Thanked 7 Times in 4 Posts	update failure I also tried to update at least 10 x last night. Then late last night it said it was installing and rebooted. I thought I was in the clear but woke up to original build. My clue was no calculator or clock. The update still says it is trying to download but failed 3x this morning. Are there that many people still downloading now or should I be considering other problems. I dont want to doctor yet and have to reinstall my apps. Any thoughts?
	Liked by

08/02/2011, 06:02 AM	#6 (permalink)
de_great Member Join Date: Jun 2011 Location: Germany Posts: 100 Likes Received: 6 Thanks: 6 Thanked 10 Times in 6 Posts	It is possible that the Touchpad is no longer associated to your profile. When you log in to www.palm.com/profile is your touchpad still listed there? __________________ Devices -WiFi HP TouchPad 32GB, July 2011 (Day 1)
	Liked by

08/02/2011, 06:11 AM	#7 (permalink)
ieko Member Join Date: May 2009 Posts: 355 Likes Received: 7 Thanks: 14 Thanked 49 Times in 29 Posts	I noticed that it kept failing for me unless I kept the touchpad awake during the entire process (e.g. Letting the screen go black meant the process paused/stopped)
	Liked by

08/02/2011, 06:14 AM	#8 (permalink)
ewl88 Member Join Date: Mar 2008 Posts: 67 Likes Received: 2 Thanks: 13 Thanked 7 Times in 4 Posts	thanks for reply. Yes my tp is there.
	Liked by

08/02/2011, 06:31 AM	#10 (permalink)
ewl88 Member Join Date: Mar 2008 Posts: 67 Likes Received: 2 Thanks: 13 Thanked 7 Times in 4 Posts	it actually fails download before screen turns dark. Maybe i'll try to reboot before trying update again.
	Liked by

08/02/2011, 09:39 AM	#11 (permalink)
ewl88 Member Join Date: Mar 2008 Posts: 67 Likes Received: 2 Thanks: 13 Thanked 7 Times in 4 Posts	actually switching to work wifi rather than home did the trick. Maybe issue with cable modem provider? Throttling issue? The download progress bar never moved at home and failed > 15 times. The progress at work was smooth.
	Liked by

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