07/28/2011, 10:19 AM
This is the big issue, to me. I get that it's a G1 product. I'm willing to make some allowances, because of that. All I really need is two things: 1) the core featureset (Office editing) promised out of the box and 2) something to assuage concerns based on empty promises from Palm, which means actually pushing a substantive update this week.
Originally Posted by CWFlink
It isn't about demanding a "perfect" gadget. It's about making a comfortable choice between a device (iPad) that does a lot of things very well, but has some significant shortcomings (multitasking, the Apple ecosystem, closed vendors) and one that promises to address these "shortly" but there is no proof that the word "shortly" means the same to them as to me.
They set a date (end of month) for a "significant" update. It's a test, in a way of whether I like the direction they're headed. You can argue that maybe I shouldn't have gotten a TouchPad, yet, because it didn't have the features I wanted. You might be right. I knew it didn't have Office editing, but HP had said, effectively "Our bad. It'll be fixed ASAP, along with a few other major complaints." So, I bought one on faith in a multibillion dollar company that said they were doubling down on the platform. Granted, I picked it up at a place that gave me 30 days to test that faith, but I don't think that's unreasonable, especially since I didn't expect to return it (Amazon was also the best price).
The other reason I bought the TouchPad now is because of the $50 rebate HP is offering through the end of the month. That is another deadline of their own devising. If HP wasn't up to meeting the challenge of the end of the month, they shouldn't have set that as the measure twice. If Quick Office editing comes through, I'll almost certainly be staying with my TouchPad. If it doesn't, I'm going to return my TouchPad and either write it off as a great idea that just didn't work out or check back in a couple months to see how life is going and whether I was just too early of an adopter for my current comfort level.